Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

7-Eleven Opens at BWI

7-Eleven Opens at BWI

Baltimore/Washington International Thurgood Marshall Airport (BWI) celebrated the grand opening of a new, 3,000-square-foot 7-Eleven convenience store and gas station on its grounds. The latest outpost of the popular 24/7 store is located at 1001 Aviation Blvd., at...

PIT To Produce SAF On Site With New Partnership

PIT To Produce SAF On Site With New Partnership

Pittsburgh International Airport (PIT) is bringing more sustainable aviation fuel (SAF) infrastructure to its campus, thanks to a new partnership with SkyClean US Energy Inc. to open the first on-site SAF production facility at a major U.S. airport. i Using Swedish...

FAA Awards Over $186M To US Airports

FAA Awards Over $186M To US Airports

The U.S. Department of Transportation’s Federal Aviation Administration (FAA) has announced a new round of funding, awarding $186.7 million to 90 airport-related infrastructure grants under the Biden Administration’s Bipartisan Infrastructure Law Airport...

TUL Launches New Fast-Casual Schlotzsky’s

TUL Launches New Fast-Casual Schlotzsky’s

Tulsa International Airport (TUL) celebrated the grand opening of its latest eatery: Schlotzsky’s, a fast-casual concept offering fresh salads, made-to-order sandwiches, pizzas, flatbreads and calzones. The cafe, operated by Delaware North and joint-venture partner...

YYZ Debuts New Retail And Hologram Tech

YYZ Debuts New Retail And Hologram Tech

Toronto Pearson International Airport (YYZ)’s latest retail concept features not only Amazon’s Just Walk Out technology, but also cutting-edge holographic displays by ARHT Media.  The Goods Express@YYZ, operated by Paradies Lagardère, is the first installation of...

AUS Pauses Parking Reservations For the Summer

AUS Pauses Parking Reservations For the Summer

Citing high-volume passenger numbers, Austin-Bergstrom International Airport (AUS) has paused economy parking reservations through mid-August. On the airport’s website, an update reads: “Reserved parking for the Red Garage, Blue Garage and Economy Parking are...

Howie Mandel Appears At JFK Via Hologram

Howie Mandel Appears At JFK Via Hologram

Passengers navigating John F. Kennedy International Airport (JFK) Terminal 4 last week spotted a celebrity cameo during their travels: America’s Got Talent star Howie Mandel, beaming in live via hologram technology thanks to platform Proto.  Mandel appeared in...

ORD Unveils Satellite Concourse 1 Design

ORD Unveils Satellite Concourse 1 Design

Chicago Mayor Brandon Johnson and the city’s Department of Aviation have released designs for Chicago O’Hare International Airport (ORD)’s new Satellite Concourse 1. Part of the airport’s Terminal Area Program (TAP) — the largest concourse expansion and renovation...

WH Smith North America Opens Two New Stores at YEG

WH Smith North America Opens Two New Stores at YEG

Edmonton International Airport (YEG)’s Central Hall now offers two new retail concepts: The Shoppes at Whyte and Postcards from Edmonton. The first WH Smith North America stores to arrive at YEG, each shop is designed to bring a sense of place and Edmonton history to...

DEN Launches Three New Concourse A Concessions

DEN Launches Three New Concourse A Concessions

Airport executives, city officials, concessionaires and famed footballers alike celebrated the opening of three new eateries at Denver International Airport (DEN) last week. Elway’s Taproom & Grill, Tacos Tequila Whiskey and Peet’s Coffee are now open in the...

MAGAZINE

Airport Experience News Magazine | Summer 2022

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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