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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
7-Eleven Opens at BWI
Baltimore/Washington International Thurgood Marshall Airport (BWI) celebrated the grand opening of a new, 3,000-square-foot 7-Eleven convenience store and gas station on its grounds. The latest outpost of the popular 24/7 store is located at 1001 Aviation Blvd., at...
PIT To Produce SAF On Site With New Partnership
Pittsburgh International Airport (PIT) is bringing more sustainable aviation fuel (SAF) infrastructure to its campus, thanks to a new partnership with SkyClean US Energy Inc. to open the first on-site SAF production facility at a major U.S. airport. i Using Swedish...
FAA Awards Over $186M To US Airports
The U.S. Department of Transportation’s Federal Aviation Administration (FAA) has announced a new round of funding, awarding $186.7 million to 90 airport-related infrastructure grants under the Biden Administration’s Bipartisan Infrastructure Law Airport...
TUL Launches New Fast-Casual Schlotzsky’s
Tulsa International Airport (TUL) celebrated the grand opening of its latest eatery: Schlotzsky’s, a fast-casual concept offering fresh salads, made-to-order sandwiches, pizzas, flatbreads and calzones. The cafe, operated by Delaware North and joint-venture partner...
YYZ Debuts New Retail And Hologram Tech
Toronto Pearson International Airport (YYZ)’s latest retail concept features not only Amazon’s Just Walk Out technology, but also cutting-edge holographic displays by ARHT Media. The Goods Express@YYZ, operated by Paradies Lagardère, is the first installation of...
AUS Pauses Parking Reservations For the Summer
Citing high-volume passenger numbers, Austin-Bergstrom International Airport (AUS) has paused economy parking reservations through mid-August. On the airport’s website, an update reads: “Reserved parking for the Red Garage, Blue Garage and Economy Parking are...
Howie Mandel Appears At JFK Via Hologram
Passengers navigating John F. Kennedy International Airport (JFK) Terminal 4 last week spotted a celebrity cameo during their travels: America’s Got Talent star Howie Mandel, beaming in live via hologram technology thanks to platform Proto. Mandel appeared in...
ORD Unveils Satellite Concourse 1 Design
Chicago Mayor Brandon Johnson and the city’s Department of Aviation have released designs for Chicago O’Hare International Airport (ORD)’s new Satellite Concourse 1. Part of the airport’s Terminal Area Program (TAP) — the largest concourse expansion and renovation...
WH Smith North America Opens Two New Stores at YEG
Edmonton International Airport (YEG)’s Central Hall now offers two new retail concepts: The Shoppes at Whyte and Postcards from Edmonton. The first WH Smith North America stores to arrive at YEG, each shop is designed to bring a sense of place and Edmonton history to...
DEN Launches Three New Concourse A Concessions
Airport executives, city officials, concessionaires and famed footballers alike celebrated the opening of three new eateries at Denver International Airport (DEN) last week. Elway’s Taproom & Grill, Tacos Tequila Whiskey and Peet’s Coffee are now open in the...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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