Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

Airport Trade Groups Praise Moving Forward Act

Airport Trade Groups Praise Moving Forward Act

The airport industry is reacting positively to a $1.5 trillion infrastructure bill introduced by House Democrats last week. The “Moving Forward Act” would allocate $100 billion in transit, while at the same time attempting to reduce carbon pollution from the...

RDU Puts Off Gate Expansion, Cuts Budget

RDU Puts Off Gate Expansion, Cuts Budget

The Raleigh-Durham Airport Authority (RDAA) Board of Directors last week announced a new budget with cuts, including putting off nearly $100 million in capital improvements for Raleigh-Durham International Airport (RDU), to offset the unprecedented decline in revenue...

ONT Adds PPE Kiosks in Terminals

ONT Adds PPE Kiosks in Terminals

Ontario International Airport (ONT) is making personal protective equipment (PPE) available to those who travel through and visit the airport through a concession agreement with San Diego-based Prepango, a developer of automated travel and retail solutions. The kiosks...

CLT Distributes Over 2 Million Face Masks

CLT Distributes Over 2 Million Face Masks

Charlotte Douglas International Airport (CLT) said in recent weeks it's worked with the Federal Aviation Administration (FAA) and Federal Emergency Management Agency (FEMA) to help distribute 2.35 million face masks for airport employees and passengers at CLT and...

MCO Announces Mask Policy

MCO Announces Mask Policy

The Greater Orlando Aviation Authority (GOAA), operators of Orlando International Airport (MCO), announced new mandatory face coverings in public areas for all 22,000 workers at the airport, following new testing at the airport that found several positive COVID-19...

Airport Authority Selects Daren Griffin to Lead RNO

Airport Authority Selects Daren Griffin to Lead RNO

Following a four-month search, the Reno-Tahoe Airport Authority Board has entered into contract negotiations with Daren Griffin to become the next president and CEO of Reno-Tahoe International Airport (RNO). Griffin has been at the Port of Portland for 16 years,...

BNA Opens New Parking Facility

BNA Opens New Parking Facility

Nashville International Airport (BNA) this week opens its second state-of-the-art parking facility, Terminal Garage 1, adding more than 2,000 spaces, a new improved valet center and a number of new amenities. The $183 million Terminal Garage 1, built by Messer...

Canada to Require Temperature Checks for Flights

Canada to Require Temperature Checks for Flights

Canada will now require temperature screenings for all passengers traveling to the country or travelers departing Canadian airports for either international or domestic destinations, Minister of Transport Marc Garneau announced. Under the new rule, air operators must...

A4A: Carriers to Vigorously Enforce Masks

A4A: Carriers to Vigorously Enforce Masks

Airlines for America (A4A) announced that its member carriers will be “vigorously enforcing” face covering policies for both passengers and customer-facing employees. The A4A added that Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue...

TPA To Begin Reopening Shops, Restaurants

TPA To Begin Reopening Shops, Restaurants

Tampa International Airport (TPA) announced it is slowly reopening the shops and restaurants in its terminal, beginning with the iconic, pirate-themed Gasparilla Bar on Airside F. The reopening comes after the restaurant was closed for two months due to significantly...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!