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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Airport Trade Groups Praise Moving Forward Act
The airport industry is reacting positively to a $1.5 trillion infrastructure bill introduced by House Democrats last week. The “Moving Forward Act” would allocate $100 billion in transit, while at the same time attempting to reduce carbon pollution from the...
RDU Puts Off Gate Expansion, Cuts Budget
The Raleigh-Durham Airport Authority (RDAA) Board of Directors last week announced a new budget with cuts, including putting off nearly $100 million in capital improvements for Raleigh-Durham International Airport (RDU), to offset the unprecedented decline in revenue...
ONT Adds PPE Kiosks in Terminals
Ontario International Airport (ONT) is making personal protective equipment (PPE) available to those who travel through and visit the airport through a concession agreement with San Diego-based Prepango, a developer of automated travel and retail solutions. The kiosks...
CLT Distributes Over 2 Million Face Masks
Charlotte Douglas International Airport (CLT) said in recent weeks it's worked with the Federal Aviation Administration (FAA) and Federal Emergency Management Agency (FEMA) to help distribute 2.35 million face masks for airport employees and passengers at CLT and...
MCO Announces Mask Policy
The Greater Orlando Aviation Authority (GOAA), operators of Orlando International Airport (MCO), announced new mandatory face coverings in public areas for all 22,000 workers at the airport, following new testing at the airport that found several positive COVID-19...
Airport Authority Selects Daren Griffin to Lead RNO
Following a four-month search, the Reno-Tahoe Airport Authority Board has entered into contract negotiations with Daren Griffin to become the next president and CEO of Reno-Tahoe International Airport (RNO). Griffin has been at the Port of Portland for 16 years,...
BNA Opens New Parking Facility
Nashville International Airport (BNA) this week opens its second state-of-the-art parking facility, Terminal Garage 1, adding more than 2,000 spaces, a new improved valet center and a number of new amenities. The $183 million Terminal Garage 1, built by Messer...
Canada to Require Temperature Checks for Flights
Canada will now require temperature screenings for all passengers traveling to the country or travelers departing Canadian airports for either international or domestic destinations, Minister of Transport Marc Garneau announced. Under the new rule, air operators must...
A4A: Carriers to Vigorously Enforce Masks
Airlines for America (A4A) announced that its member carriers will be “vigorously enforcing” face covering policies for both passengers and customer-facing employees. The A4A added that Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue...
TPA To Begin Reopening Shops, Restaurants
Tampa International Airport (TPA) announced it is slowly reopening the shops and restaurants in its terminal, beginning with the iconic, pirate-themed Gasparilla Bar on Airside F. The reopening comes after the restaurant was closed for two months due to significantly...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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