Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

Hudson Opens Travel Convenience at LGA

Hudson Opens Travel Convenience at LGA

As part of a new, seven-year deal with LaGuardia Gateway Partners, the private operator and developer of the modernization of LaGuardia Airport's (LGA) Terminal B, Hudson, is debuting two new, localized travel convenience concepts in the terminal arrivals and...

MRG Opens Two New Shops at LGA Terminal B

MRG Opens Two New Shops at LGA Terminal B

Marshall Retail Group (MRG) this weekend opened two prominent retail spaces at the newly renovated Terminal B at LaGuardia Airport (LGA): the 15,000 square-foot The Bowery Bay Shops and the 5,000 square-foot The DEAN. The Bowery Bay Shops features a world-class, New...

SFO Terminal Earns CDC Fitwel Certification

SFO Terminal Earns CDC Fitwel Certification

San Francisco International Airport (SFO) announced that the Harvey Milk Terminal 1 has become the first airport terminal in the world to achieve Fitwel certification, a building rating system that provides guidelines on how to design and operate healthier buildings....

SEA Extends Leases To Assist Recovery

SEA Extends Leases To Assist Recovery

Port of Seattle Commissioners approved the extension of leases for current airport dining and retail tenants by up to three years in an effort to give them more time to recover financially from the economic crisis brought on by COVID-19. The extensions add to previous...

ONT Will Host Drive-in Movies

ONT Will Host Drive-in Movies

Ontario International Airport (ONT), the city of Ontario and Street Food Cinema are teaming up on a program to show drive-in movies at the airport beginning next week. “Drive-In Movie Nights at Your Airport” will take place over four different nights throughout July...

Hudson Rolling Out PPE Vending Machines

Hudson Rolling Out PPE Vending Machines

Hudson is introducing Personal Protection Equipment (PPE) vending machines and a custom-designed line of health and safety offerings at North American airports beginning in the coming weeks. Hudson said it will have the vending machines in pre-security locations at 27...

IATA Forecasts Aviation Industry Loss in 2020

IATA Forecasts Aviation Industry Loss in 2020

The International Air Transport Association (IATA) released its revised financial outlook for the global air transport industry in 2020 predicting that airlines are expected to lose $84.3 billion for a net profit margin of -20.1 percent this year. The forecast...

DEN to Partner for Contactless Biometric Solution

DEN to Partner for Contactless Biometric Solution

Denver International Airport (DEN) this week announced a strategic partnership with biometric technology company Daon to launch a pilot program this summer to create contactless solutions to boost traveler confidence throughout the airport experience. Using Daon’s...

XpresSpa, HyperPointe Partner on Airport Testing

XpresSpa, HyperPointe Partner on Airport Testing

The XpresSpa Group announced it is partnering with marketing and wellness agency HyperPointe to extend its XpresCheck COVID-19 screening and testing service to airports across the U.S. The new partnership follows the announcement last month that the XpresSpa Group...

TPA to Defer Work on New Terminal

TPA to Defer Work on New Terminal

Tampa International Airport (TPA) announced plans to defer or delete roughly $900 million in projects over the next four to five years, including the 16-gate Airside D, which was set to open in 2024. The $690-million, 16-gate Airside D terminal for both domestic and...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!