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SITA: Mobile-Enabled, Touchless Air Travel Key To ‘New Normal’

SITA: Mobile-Enabled, Touchless Air Travel Key To ‘New Normal’

Digital tools and automation to facilitate the safe flow of passengers will be the hallmarks of the “new normal” in commercial aviation as the industry recovers from the current pandemic, according to a new report from Geneva-based air transport technology provider SITA Technology. The report: “A New Normal: The Changing…

Biometric Screening To Be Tested at PHL

Biometric Screening To Be Tested at PHL

…will ensure our continued dedication to safety and security,” says Chellie Cameron, PHL CEO. The pilot program will look at three types of biometric systems – veriScan, NEC and SITA – and will be conducted at gates A15, A16 and A17 for select outbound international flights on Qatar, British Airways,…

SITA Report: Passenger Experience Cost $50 billion in 2018

SITA Report: Passenger Experience Cost $50 billion in 2018

Global airlines and airports combined to spend $50 billion on IT last year to improve the passenger journey, a new report from information technology company SITA has found. The report, SITA 2019 Air Transport IT Insights, notes airport IT spending grew to 6.06 percent of revenue in 2018, with projections…

The Psychological And Sociological Impact Of Tech

The Psychological And Sociological Impact Of Tech

…from SITA noted that millennials and Gen Z will account for more than two-thirds of the users of airports. These are groups who are already used to integrating technology into their everyday lives. Self-ordering kiosks and order-ahead apps such as those by Grab, food delivery services such as At Your…