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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
DFS Group Celebrates US Open at JFK
Bacardi Global Travel Retail and the DFS Group are bringing the US Open tennis experience to JFK T4 at John. F. Kennedy International Airport (JFK) with a new shopper marketing campaign that lets travelers sample the official cocktail of the US Open, the Grey Goose...
CLE Hosts Celebrate Cleveland Festivities
Cleveland Hopkins International Airport (CLE) is letting travelers and guests experience all that the city has to offer next week as it hosts the annual Celebrate Cleveland event, Sept. 23 – 27. Among the activities during the five-day event are a walk along the CLE...
Ruiz-Coll Named Commercial Director at GSP
Carlos Ruiz-Coll has been named the new director of commercial business at the Greenville-Spartanburg Airport District, responsible for commercial business development of all aeronautical and non-aeronautical revenue business at Greenville-Spartanburg International...
SFO Adds RFPs for Retail Concessions
San Francisco’s Airport Commission followed up the Request for Proposals (RFP) process issued earlier this week for the Harvey Milk Terminal 1 food and beverage concession leases in Phases 3 and 4 at San Francisco International Airport (SFO) by announcing several new...
FAA Funds Research on Workforce Challenges
The Federal Aviation Administration (FAA) has launched a new initiative to get feedback from academics and the airport community to determine how to create and enhance academic programming to meet the current and future needs of the airport industry. The research will...
Fran’s Organic Bodycare Joins BWI
Fraport USA is bringing Baltimore-based Fran’s Handmade Organic Bodycare to Baltimore/Washington International Thurgood Marshall Airport (BWI) to provide travelers with natural skin care and other products, including moisturizers, toothpaste, deodorant, soaps and body...
iinside Launches iFlow Motion Analytics
Anaheim. CA-based iinside this week introduces iFlow, a comprehensive motion analytics platform that uses sensors and analytics to provide airports with valuable insights into passenger movement for improving service levels, increasing operational efficiencies and...
SFO Begins RFP Process for T1
San Francisco’s Airport Commission has commenced the Request for Proposals (RFP) process for the Harvey Milk Terminal 1 food and beverage concession leases in Phases 3 and 4 at San Francisco International Airport (SFO). The RFPs are for several new food and beverage...
Airport Lounge Development Rebrands to Airport Dimensions
Plano, TX-based Airport Lounge Development (ALD), the global developer and operator of airport lounges including The Club and Club Aspire brands, today announces it is rebranding to become Airport Dimensions. The new Airport Dimensions brand reflects the broader range...
Fraport USA Bringing New Dining to JFK
Fraport USA announced plans to bring seven New York-based dining concepts to JetBlue’s Terminal 5 (T5) at John F. Kennedy International Airport (JFK), the biggest refresh of the T5 concessions program since the terminal opened a decade ago. This redevelopment by...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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