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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Delaware North Adds Prince’s Hot Chicken At BNA
Nashville International Airport (BNA) announced the grand opening of Prince’s Hot Chicken restaurant, an iconic local destination known for its spicy chicken, at the airport.  Located in the corridor between concourses C and D, Prince’s Hot Chicken is managed by...
JFK Breaks Ground On Solar Carport
The Port Authority of New York and New Jersey (PANYNJ) and the New York Power Authority have begun construction of a solar carport canopy and power storage project at John F. Kennedy International Airport (JFK). Located in the airport’s long-term parking lot 9, the...
New Concessions Open At ORD T3
The Chicago Department of Aviation (CDA) celebrated the grand openings of three new concessions at O’Hare Chicago International Airport (ORD): Half Moon Empanadas, ChiBoys, and Hudson Nonstop. Located in ORD Terminal 3, Half Moon Empanadas is an ACDBE-certified,...
AUS Enters New Phase Of Expansion Project
Austin-Bergstrom International Airport (AUS) held a ground-breaking celebration Monday to mark the next major, transformative Journey With AUS program expansion project. This new portion involves the West Infill and Transportation Security Administration (TSA)...
Avolta Launches NBA Promo At LAS
Avolta is partnering with watch company Tissot and the National Basketball Association for an airport activation to drive awareness of the NBA Summer League in Las Vegas. The month-long activation is in Terminal 3 at Harry Reid International Airport (LAS).  Tissot...
MEM Launches Assistive Software Tool
Memphis International Airport (MEM) has launched Recite Me, an assistive toolbar that helps the airport provide an inclusive online experience, enabling visitors of all abilities to access the website barrier-free. The assistive tools include a screen reader, multiple...
CLT Receives Green Globes Certification
Charlotte Douglas International Airport (CLT) announced that its Concourse E Expansion achieved Green Globes for New Construction certification, recognizing sustainability efforts during design and construction. The certification affirms the commitment to current and...
FAT Announces Food Truck Program
Fresno Yosemite International Airport (FAT) has announced a new food truck program to accommodate late-night passengers and guests with additional food options provided by local vendors in the surrounding area. As part of the new program, local food trucks will serve...
Houston Airports Offer Free-Vend Women’s Products
Houston Airports, in collaboration with TRAX Analytics and Aunt Flow, are introducing free-vend period product dispensers from Aunt Flow, seamlessly integrated with TRAX Analytics' SmartRestroom system for real-time data monitoring at George Bush Intercontinental...
LGA Terminal B Earns LEED Gold
The Port Authority of New York and New Jersey (PANYNJ) and LaGuardia Gateway Partners (LGP), the private manager and developer of LaGuardia Terminal B, announced that Terminal B at LaGuardia Airport (LGA) has been awarded its second Leadership in Energy and...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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