Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

STL Begins Building Three Lactation Stations

STL Begins Building Three Lactation Stations

St. Louis Lambert International (STL) has commenced construction of three lactation stations so breastfeeding mothers can have private spaces for nursing or using a breast pump while at the airport. The three 80 square-foot lactation suites will be post-security in...

Concessions International Partners on Freshens at DEN

Concessions International Partners on Freshens at DEN

Concessions International and ACDBE partner City Park Food & Beverages Services this week open Freshens Fresh Food Studio at Denver International (DEN). Located in DEN’s Concourse A Center Core, Freshens Fresh Food features an extensive dining on-the-go menu of...

Z Café Opens at AUS

Z Café Opens at AUS

Looking to provide area travelers with more options pre-security, Austin-based restaurateur Iris Ren is opening Z Café before Security Checkpoint 2 at Austin-Bergstrom International (AUS). Located near the American Airlines ticket counter in a space renovated this...

CLT Completes Concourse Renovation

CLT Completes Concourse Renovation

Charlotte Douglas International Airport (CLT) has announced the completion of its renovated Concourse B. The $13.5 million project touched nearly every corner of the concourse. It brought to Concourse B new wall panels, a fresh coat of paint and 1,600 LED lights....

Delta to Open New LGA Concourse in October

Delta to Open New LGA Concourse in October

Delta Air Lines has announced new dining options that will be available when they open the first concourse of their new terminal at LaGuardia International Airport (LGA) this fall. Renderings of the new space showcase well-lit, wide hallways and sleek designs for the...

MCO to Host Symphony to Celebrate Liberty Week

MCO to Host Symphony to Celebrate Liberty Week

The Greater Orlando Aviation Authority is bringing the Orlando Philharmonic Orchestra to Orlando International (MCO) this coming weekend to kick off celebrations for the Fourth of July holiday week. The free concert on Saturday evening will have the theme “Freedom –...

SAN Adds ENGIE Battery Storage System

SAN Adds ENGIE Battery Storage System

San Diego International (SAN) has become the first U.S. airport to install the battery energy storage system from Santa Clara, CA-based ENGIE Storage, furthering its long-term commitment to energy efficiency and sustainability. When the 2 MW/4 MWh GridSynergy from...

SSP America Bringing New Concepts to SJC

SSP America Bringing New Concepts to SJC

SSP America will develop and operate six new restaurant concepts at Norman Mineta San Jose International (SJC) under a new contract with the airport. In SJC Terminal A, SSP America will open Olla Cocina, a Mexican restaurant with local and seasonal ingredients, and...

SFB Becomes 35th U.S. Airport with FuelRod Kiosks

SFB Becomes 35th U.S. Airport with FuelRod Kiosks

Tricopian, the company behind the FuelRod mobile charging service, says that Orlando Sanford International (SFB) has become the 35th US airport to offer FuelRod mobile charging and SwapBox kiosks. Instead of battling other travelers for electrical outlets or charging...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!