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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Name Change Considered For OAK
A name change is under consideration for the Metropolitan Oakland International Airport (OAK). The Port of Oakland envisions an airport named San Francisco Bay Oakland International Airport, a proposal that has generated support from area business and community leader...
Departure Media Wins Contract At DSM
Airport advertising company Departure Media has partnered with Des Moines International Airport (DSM) to develop its advertising program. Departure Media will manage the design, implementation, sales, and maintenance of the advertising program across the entire...
MSP Names Real Estate, Airline Affairs Lead
The Metropolitan Airports Commission (MAC), which operates Minneapolis-St. Paul International Airport (MSP) and six general aviation airports, has selected Mark Bents as its new director of real estate and airline affairs within the organization’s newly renamed...
Rhawie Promoted At MAC
Isabella Rhawie has been selected as the Metropolitan Airports Commission’s (MAC) director of concessions and business development within the organization’s newly renamed Revenue and Business Development division. Elevated from the assistant director role, Rhawie...
AVPorts Wins VI Airports Contract
VIports Partners, the Aecon-led consortium that includes AVPorts, was selected by the U.S. Virgin Island Port Authority (VIPA) to redevelop the Cyril King Airport (STT) in St. Thomas and the Henry Rohlsen Airport (STX) in St. Croix, both in the Virgin Islands. The...
Team Named To Develop Art, Signage For JFK NTO
The Port Authority of New York & New Jersey (PANYNJ) and Arup today announced the team that will deliver the art, branding, and digital experience program for The New Terminal One (NTO) at John F. Kennedy International Airport (JFK). The Arup-led team is tasked...
LAWA Makes Key Appointments
Los Angeles World Airports’ (LAWA), which oversees Los Angeles International Airport (LAX), announced three new appointments. Marla Bleavins has been named chief airport administrative officer, while Robert Lowe is chief people and culture officer, and Becca Doten is...
WH Smith NA Opens Three Stores At YYC
WH Smith North America has opened three retail locations at Calgary International Airport (YYC): Elbow River Exchange, Frontier Provisions and InMotion.  Elbow River Exchange is a tribute to the significant role of the Elbow River and the Indigenous heritage in the...
YVR, BC Province Partner On Sustainability Effort
Vancouver International Airport (YVR) has partnered with the British Columbia government in an effort aimed at fighting pollution in the aviation sector, growing investment and supporting clean, sustainable jobs and business opportunities for people in British...
FAA Awards $110M To 70 U.S. Airports
The Federal Aviation Administration (FAA) is awarding another $110 million in Bipartisan Infrastructure Law funding to more than 70 airports across the U.S. for projects that increase safety and expand capacity.  The $110 million includes 74 grants to airports in 32...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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