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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
STL Adds Self-Serve Pizza Kiosk
St. Louis Lambert International Airport’s (STL) Terminal 2 (T2) has added Crushed Red Buy & Fly, a self-serve, grab-and-go café that features a selection of Crushed Red’s Urban Crafted Salads and Folded Flats, and a self-serve pizza kiosk. Located in STL Terminal...
IAH United Get City Funding Toward Terminal B Expansion
The Houston City Council voted to approve an ordinance to allocate $150 million from the city’s airport construction fund as part of a Memorandum of Agreement with United Airlines on the expansion of Terminal B at George Bush Intercontinental Airport (IAH). United...
LIT Director Malinowski Passes
Bryan Malinowski, executive director of Bill and Hillary Clinton National Airport, has passed away, announced Bill Walker, chair of the Little Rock Municipal Airport Commission: "With a heavy heart, we announce the passing of our executive director Bryan Malinowski,”...
Woodward Appointed COO For HAS
Houston Airport System, which operates George Bush Intercontinental (IAH) and William Hobby Airport (HOU), has named Kelly Woodward as its new chief operating officer (COO), responsible for executing the strategic initiatives of Houston Airports, enhancing efficiency...
HMSHost Opens Summit House at YYC
HMSHost has opened Summit House, which features craft beers from popular local brewery Banded Peak Brewing, at Calgary International Airport (YYC). Located near B Gates, Summit House offers guests an authentic taste of Calgary with appetizers like pork dry ribs and...
LEX Adds Sunshine Lanyard Program
Lexington, KY’s Blue Grass Airport (LEX) has become the latest U.S. airport to roll-out the Hidden Disabilities Sunflower program, so travelers can signal to workers they have a non-visible disability or condition and may need a helping hand with the travel process. ...
MarketPlace PHL Launches Cheesesteak Week
MarketPlace PHL, LLC, which manages the food and retail programs throughout Philadelphia International Airport has launched a weeklong “ode to National Cheesesteak Day” in the form of PHL Cheesesteak Week. From Monday, March 18 through Friday, March 22, 19 unique...
ReachTV Becomes AMAC Media Partner
The Airport Minority Advisory Council (AMAC) has entered into a partnership with ReachTV, the largest airport television network in North America, whereby ReachTV will serve as an official AMAC media partner. Under the agreement, ReachTV will work alongside AMAC to...
Duty Free RFP Issued For JFK NTO
URW Airports has issued its first prime operator Request for Proposals for The New Terminal One at JFK. The company is seeking an “innovative and bold” global duty-free partner to achieve its vision and connect with the vibrant local maker and vendor community to...
AMAC Partners For Concessions Accelerator
The Airport Minority Advisory Council (AMAC) has partnered with Morehouse Innovation & Entrepreneurship Center, and Access to Capital for Entrepreneurs (ACE) to pilot AMAC’s new Business Capacity Accelerator Program. The program’s aim is to increase training...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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