Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

TUL Opens Children’s Play Area

TUL Opens Children’s Play Area

Tulsa International Airport (TUL) has partnered with the local children’s museum, Discovery Lab, on a state-of-the-art exhibit and play area within the airport terminal. The Discovery Lab play area features innovative play structures that are versions of Discovery Lab...

LAS Adds TSA Self-Screening

LAS Adds TSA Self-Screening

Las Vegas International Airport (LAS) and the Transportation Security Administration (TSA) are testing a new self-screening security system that lets travelers go through the checkpoint at their own pace. Initially intended for TSA Pre-Check passengers, the new system...

Pattison Outdoor Wins YVR Contract

Pattison Outdoor Wins YVR Contract

Pattison Outdoor, a leading out-of-home advertising company in Canada, has signed exclusive advertising partnership with Vancouver International Airport (YVR). With the addition of YVR, Pattison is the primary advertising provider to 17 Canadian airports.  In the...

Paradies Lagardère Opens New BOS Restaurant

Paradies Lagardère Opens New BOS Restaurant

Paradies Lagardère has teamed up with chef Karen Akunowicz to bring her take on the cuisine of Modena, Italy, and the welcoming energy of her popular South Boston enoteca Fox & the Knife to Boston Logan International Airport (BOS). The airport restaurateur has...

XpresCheck Expands CDC Pathogen Screening

XpresCheck Expands CDC Pathogen Screening

XWELL’s XpresCheck division has expanded its partnership with Ginkgo Bioworks to provide the U.S. Centers for Disease Control and Prevention (CDC) and its traveler-based Genomic Surveillance (TGS) program with onsite pathogen screening to Miami International (MIA)...

DEN Exceeds ACDBE Goals

DEN Exceeds ACDBE Goals

Denver International Airport (DEN) announced that its Airport Concessions Disadvantaged Business Enterprises (ACDBE) revenue goals were exceeded for Fiscal Year 2023, as the airport’s ACDBE Rental Car achievement was 7.87 percent, or 6.17 percent above the goal, while...

PHX Opens CONRAC-based Café

PHX Opens CONRAC-based Café

Phoenix Magazine has partnered with local hospitality firm TMG Hospitality USA to open a branded café and market at the Consolidated Rental Car Center at Phoenix Sky Harbor International Airport (PHX). Phoenix Magazine Café & Market will serve a variety of coffee...

SYR Expanding With $20M State Investment

SYR Expanding With $20M State Investment

Construction has begun on a project designed to enhance the passenger experience at Syracuse Hancock International Airport (SYR).   The project will expand the airport’s North Concourse to provide additional seating and concession areas while also improving passenger...

TPA Names New EVP, Planning & Development

TPA Names New EVP, Planning & Development

As Tampa International Airport prepares to break ground on its first new airside terminal in over 20 years, the Hillsborough County Aviation Authority has named Smitha Radhakrishnan to the position of executive vice president of planning & development and...

MSP Concourse Renovation Enters Phase 2

MSP Concourse Renovation Enters Phase 2

The largest ever interior renovation of concourses and passenger gate areas at Minneapolis-St. Paul International Airport’s (MSP) Terminal 1 is moving into the second phase of the construction program.   Construction crews have begun work in Concourse C as part of the...

MAGAZINE

Airport Experience News Magazine | May-June Issue 2021

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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