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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
New Minute Suites Location Arrives At CLT
A new Minute Suites location has opened at Charlotte Douglas International Airport (CLT). Minute Suites offers private post-security spaces that travelers can pay to use for napping, showering, working and more. “We are looking forward to serving the passengers at […]
SAN Releases Two Opportunity Statements For Its Innovation Lab
The San Diego County Regional Airport Authority, the governing body for San Diego International Airport (SAN), has released the first two opportunity statements in conjunction with its Innovation Lab operator Detecon Innovation Institute. The opportunity statements invite applicants to participate […]
ONT Adds Valet Parking to Accommodate Growth
Ontario International Airport (ONT) is adding valet parking to Terminal 2 as part of the airport’s ongoing effort to add more conveniences to the airport. Starting May 10, curbside valet will be available for departing passengers in Terminal 2. Valet […]
Roel Huinink Named New CEO of JFKIAT
JFK International Air Terminal LLC, the company that manages Terminal 4 at John F. Kennedy International Airport (JFK), has named Roel Huinink as its new CEO. Huinink will replace Gert-Jan de Graaff, who has been president and CEO of JFKIAT […]
ReachMe.TV Strikes Deal With Tribeca Film Festival
ReachMe.TV and Tribeca Film Festival have partnered to bring Tribeca’s short-form films and content to the ReachTV Entertainment Network. This channel will feature a collection of short films curated by Tribeca Film Festival programmers. ReachMe.TV plans to use its multi-channel […]
CHS Welcomes Three New Local Charleston Businesses
Three local Charleston businesses are setting up shop in Charleston International Airport (CHS). Daddy’s Girls Bakery, LMM Dolls & Gifts and King Street Cookies are the first three kiosk businesses opening with CHS’ new Specialty Leasing Program. A fourth kiosk […]
WPizza by Wolfgang Puck, Einstein Bros. Bagels New At ONT
Travelers passing through Ontario International Airport (ONT) now have two new food and beverage options to choose from: WPizza by Wolfgang Puck in Terminal 2 and Einstein Bros. Bagels in Terminal 4, both opened by Delaware North. Delaware North is […]
USCareWays Walk-In Clinic Opens in PHX
USCareWays has partnered with Paradies Lagardère to open a walk-in urgent care clinic in Phoenix Sky Harbor International Airport (PHX) Terminal 4. The USCareWays clinic will provide assistance for non-life-threatening illnesses, minor injuries, and select onsite prescription needs to travelers […]
Fat Bottom Brewing Brings Nashville Beers to BNA
Fat Bottom Brewing, a local Nashville brewery, has partnered with HMSHost to put a new kiosk location in Nashville International Airport (BNA) C Concourse. The Fat Bottom Brewing kiosk, an extension of its West Nashville taproom, will offer a variety […]
AUS Educates Passengers About Sustainability
Austin-Bergstrom International Airport (AUS) continued its Earth Day Celebrations by offering travelers the opportunity to learn how they can reduce their environmental impact. More than 10 groups participated, from airlines, to airport concessions, to Keep Austin Beautiful and Texas Disposal […]
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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