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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
The Firkin Group of Pubs Continues Expansion of Airport Offerings
SLIP Hospitality Group, a division of The Firkin Group of Pubs, recently opened three new locations in the Baltimore-Washington International Airport (BWI). Sweet Jesus, an ice cream concept, opened post-security in Terminal C on December 1, 2017. The Urban Burger, a...
LevelUp Partners With Grab For Mobile Order-Ahead Expansion
LevelUp, a mobile engagement solutions provider, is partnering with Grab to broaden mobile order-ahead capabilities in airports across the U.S. With this partnership, hundreds of menus from airport restaurants like Chili's, Einstein Bros. Bagels, TGI Fridays and...
JFK Terminal 4 Earns Gold LEED Certification
The U.S. Green Building Council has awarded John F. Kennedy International Airport (JFK) a gold certification for Leadership in Energy and Environmental Design for Existing Buildings: Operations & Maintenance. Terminal 4 achieved this distinction with the help of...
AECOM And Luis Vidal + Architects To Redesign BOS
AECOM and luis vidal + architects have won the contract to redesign and modernize Boston Logan International Airport’s (BOS) Terminal E. AECOM will act as the prime consultant and architect and engineer of record. The firm luis vidal + architects will be the vision...
LGB Renews Contract With Clear Channel Airports
Clear Channel Airports, a division of Clear Channel Outdoor Americas, has been awarded a fire-year contract renewal with Long Beach Airport (LGB). This new agreement begins May 1. As part of the agreement to create an innovated media makeover at the airport, Clear...
DEN Appoints DeHerrera As New Chief Of Staff
Denver International Airport (DEN) has appointed Cristal Torres DeHerrera as its new chief of staff. In this position DeHerrera will manage the airport’s external affairs business unit, which oversees the airport’s executive office and government and community...
Jabbrrbox Installs Connected Workspaces in LGA
Jabbrrbox has installed eight connected workspaces in LaGuardia Airport (LGA) Central Terminal B. Jabbrrbox’s workspaces provide a private space away from the busy atmosphere of the airport. Within the workspaces customers can take advantage of free and secure Wi-Fi,...
Smoke’s Poutinerie Opens Airport Food Truck in YYZ
Smoke’s Poutinerie has launched its newest location, a food truck operated by HMSHost Corp., in Toronto Pearson International Airport (YYZ) Terminal 3 Arrivals. For the Feb. 9 launch event, Smoke’s Poutinerie will offer free poutine, Canada’s famous french fry, gravy...
HMSHost Opens La Familia at FLL and LAX
HMSHost Corp. has opened two locations of its new Latin cuisine concept La Familia, one in Fort Lauderdale-Hollywood International Airport (FLL) and one in Los Angeles International Airport (LAX). Additional locations are also in the works. At La Familia travelers can...
De Juniac Warns Airports Headed For Infrastructure Crisis
At the Singapore Airshow Aviation Leadership Summit, Alexandre de Juniac, director general and CEO of the International Air Transport Association, commented on the air travel industry’s looming “infrastructure crisis.” “All the great plane deals that will be done at...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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