Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Drennan Named President And COO Of Stellar Partners
Stellar Partners, a subsidiary of HMSHost, has named Padraig Drennan as its president and chief operating officer. Drennan will have responsibility for the travel retail company’s operations. Drennan has more than 10 years experience in airport retail, most recently...
DEN Looks To Add More Gates, Sends Contracts To City Council
Denver International (DEN), which is in the midst of multiple projects, will ask the Denver City Council to approve contracts to build 39 new gates as part of the airport’s gate program. The project’s cost is projected to be around $1.53 billion. The airport had not...
MCI Deploys Electric Shuttle Buses
Kansas City International (MCI) has deployed four battery-electric, 30-foot coach buses in what the airport is calling the first electric buses for airport passenger service in the United States. The buses, provided by manufacturer BYD, will serve as parking-lot...
Former TSA Administrator Neffenger Joins AAAE
Former TSA Administrator Peter Neffenger will join the American Association of Airport Executives on Nov. 1, the trade group announced. Prior to becoming TSA Administrator in 2015, Neffenger was the 29th vice commandant of the United States Coast Guard. Neffenger will...
Yoga On The Fly Set To Open First Location At DEN
Yoga on the Fly, a concept offering passengers the ability to practice yoga, meditation and breathwork while traveling, is getting ready to open its first-ever location. Its first studio will open at Denver International (DEN) on Nov. 6. The 800-square-foot location...
Airlines To Shift At LGA Due To Construction
Six airlines will shift and consolidate their flight operations at LaGuardia (LGA) beginning Dec. 9, the Port Authority of New York and New Jersey said. The moves are part an initiative designed to ease passenger travel in conjunction with ongoing construction to...
ACI World Appoints New Chair, Vice Chair
Airports Council International has named Bongani Maseko as chair of the ACI World Governing Board. Maseko is CEO and executive director of Airports Company South Africa Limited. He replaces Declan Collier, CEO of London City Airports. Martin Eurnekian, CEO of...
HMSHost Offers New Food Truck Concept At LAX
HMSHost Corp. unveiled its latest food truck offering, Los Angeles-based Food & Bounty, at it’s rotating food truck inside Terminal 4 at Los Angeles international (LAX). Led by Chef Helen Cavallo, Food & Bounty is guided by a “real food, real fresh”...
Napa Farms Market Donates During Fire Crisis
Napa Farms Market, located in Terminal 2 and the International Terminal G at San Francisco International (SFO), has pledged to donate 1 percent of its sales, beginning Oct. 16, to the Red Cross to benefit the victims of the devastating fires in Napa and Sonoma...
Grand Opening Held For PHL Terminal B
The new Terminal B at Philadelphia International (PHL) opened Monday with an event hosted by the airport, American Airlines, MarketPlace PHL and OTG. The $30 million investment in Terminal B includes new and improved technology offerings, local chef-driven restaurant...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
VIDEO
PODCASTS
Subscribe!
Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!