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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
CVG Unveils Hands-Only CPR Training Kiosk
The American Heart Association, in partnership with the Anthem Foundation, announced that a hands-only CPR training kiosk is now available at Cincinnati/Northern Kentucky International (CVG). The kiosk, located in Concourse A, teaches the lifesaving skill to travelers...
SBP Welcomes New Concessionaire
First Class Concessions has been awarded a contract to operate a food, beverage and retail business in the new terminal at San Luis Obispo Regional (SBP), marking the first time the airport will have full concessions post security. Under the new agreement, First Class...
Marshall Retail Group Selects New Development Consultant
Marshall Retail Group has appointed Anthony Lincoln as development consultant, supporting Marshall Retail’s growth strategy in airports. Lincoln previously was vice president, business development for food and beverage operator Hyde Park Hospitality. He has also...
SSF Invites Travelers To Participate in Loyalty Program
Stinson Municipal (SSF) launched its Loyalty Pays Program, which is open to anyone visiting SSF. The program works by customers procuring a free rewards card at any participating SSF vendor. After collecting ten stamps, the guest presents the card to the airport...
ONT Approves Contracts With Lamar Advertising
Ontario International (ONT) has approved concession agreements allowing both in-terminal and outdoor advertising, which are projected to generate more than $7.6 million over the next 10 years. “These new in-terminal and outdoor advertising concessions represent...
Hudson Adds New Stores, Kiosks At TUS
Hudson Group announced the official opening of three new stores and kiosks at Tucson International (TUS). Hudson partnered with Poravion LLC and Cambios y Servicios Inc. to open the new stores and kiosks, which encompass more than 6,100 square feet. Ink by Hudson,...
Minute Suites Coming To CLT
Charlotte Douglas International (CLT) will soon be home to a Minute Suites location. Minute Suites, private suites where travelers can relax, will open a location later this year with the help of Paradies Lagardère. The suites will be located inside the security...
Mark Lobel Joins HNTB As Senior Project Manager For Aviation Architecture
Mark Lobel has joined HNTB Corp. as senior project manager for aviation architecture. Based in Dallas, Lobel initial focus will be on the firm’s work designing two concourse expansions at Denver International (DEN). Lobel has worked on high-profile projects at large...
PIT Seeking Artist To Develop In-Terminal Artwork
The Office of Public Art has partnered with the Allegheny County Airport Authority in hosting a year-long artist residency at Pittsburgh International (PIT) to develop artwork to be displayed in the terminal. Artist that are interested are invited to submit...
Concessionaires At SAN Go Green
The Green Concessions program, designed to help concessionaires adopt sustainable business practices, recently launched at San Diego International (SAN). The program rewards and recognizes airport concessionaires that help reduce water and energy use, minimize waste...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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