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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
CMH Names Griffin As Chief Development Officer
Shanetta Griffin, aviation industry veteran, joins the Columbus Regional Airport Authority has named Shanetta Griffin as chief development officer. Griffin, most recently the senior director of planning and development for the Indianapolis Airport Authority, will...
The Michell Group Opens Two Roads Tap Room At BDL
The Michell Group, which operates restaurants at Bradley International (BDL), has opened Two Roads Tap Room at the airport. The Two Roads Tap Room is located post-TSA screening in the Gates 1-12 Concourse. It will serve a number of Two Roads beers on draft as well as...
Clear Channel Airports Wins Contract With CRP
Clear Channel Airports has won a new five-year contract, with an additional five-year option, at Corpus Christi International (CRP) The contract requires Clear Channel Airports to provide state-of-the-art advertising solutions in a new network to be completed by July...
ReachMe.TV Forms Alliance With CBS, Coinciding With In-Airport Network Launch
ReachMe.TV and CBS Television have entered into a 10-year exclusive partnership, a move that coincides with the upcoming launch of ReachMe.TV’s in-airport entertainment network. The new mobile entertainment network will appear on screens across airports in the United...
Smejkal, Edwards In New Positions At TUS
The Tucson Airport Authority has promoted Mike Smejkal, to the position of vice president of planning and engineering. The new position is part of a Tucson Airport Authority reorganization that returns planning and engineering to a separate division as it was until...
Three Be Relax Spas Receive TripAdvisor Award
Be Relax locations at Boston-Logan International (BOS), San Diego International (SAN) and Detroit Metropolitan (DTW) have received the 2017 Trip Advisor’s certificate of excellence award. The certificate of excellence is earned based on quality and quantity of reviews...
HMSHost Brings Shake Shack To LAX
HMSHost, in partnership with developer Westfield, will open Shake Shack at Los Angeles International (LAX) in Terminal 3 on June 28. The “modern day roadside burger stand” features antibiotic-free Angus beef burgers, hormone-free chicken, flat-top dogs, frozen...
Boingo Offers Connectivity With Passpoint
Boingo Wireless will connect travelers at major airports this summer with its Passpoint hotspots. Passpoint is a Next Generation Hotspot (NGH) technology that automatically connects travelers to Wi-Fi with no login or passwords required. “Passpoint is a game changer...
HMSHost Launches “Eat Well. Travel Further.” Platform
HMSHost Corp. is launching “wellness pop-ups” designed to help travelers make healthy choices when on the move. The company’s Eat Well. Travel Further. platform offers wellness shots, probiotic beverages and healthy lifestyle bento boxes offered through pop-up venues...
Hudson Group Enters Resort Industry With Stores At Hard Rock
Hudson Group has opened six new stores at Hard Rock Hotel & Casino in Las Vegas, marking the airport retailer’s first foray into the hotel and resort sector. The stores total 14,500 square feet of commercial space and offer travelers high-end luxury goods such as...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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