Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

ATL Launches Small Business Program

ATL Launches Small Business Program

Hartsfield-Jackson Atlanta International Airport (ATL) has announced a new small business development program, the ATL Concessions Small Business Academy, which will engage operators interested in entering the ATL market on topics such as navigating the City of...

Barista Bot Opens At DEN

Barista Bot Opens At DEN

Passengers looking to fuel up at Denver International Airport (DEN) now have a high-tech barista at their service, as the airport opens a locally owned and operated automated Barista Bot. Located near gate C48 in front of Smashburger and open 24/7, the fully automated...

WH Smith North America Opens New SLC Stores

WH Smith North America Opens New SLC Stores

WH Smith North America has launched three new retail concepts in Salt Lake City International Airport (SLC)’s Concourse B. The concessionaire has opened Travel+Right, a health and wellness-focused market (in partnership with brand owner and  operator Airport Retail...

OTG Unveils New LGA Concessions

OTG Unveils New LGA Concessions

OTG Concessions Management has opened five new concepts in LaGuardia Airport (LGA)’s Terminal C. The Delta terminal’s dining landscape now include Calista Taverna, a modern Mediterranean restaurant with an open kitchen serving Greek fare like Souvlaki, grape leaves...

PANYNJ Board Of Commissioners Approves EWR Vision Plan Funding

PANYNJ Board Of Commissioners Approves EWR Vision Plan Funding

The Port Authority of New York and New Jersey (PANYNJ) Board of Commissioners has approved additional funding for the Newark Liberty International Airport (EWR) EWR Vision Plan project. The PANYNJ will now allocate $55 million toward redeveloping EWR’s Terminal B as...

FAA Awards Nearly $1B In Infrastructure Funding

FAA Awards Nearly $1B In Infrastructure Funding

The Federal Aviation Administration (FAA) has awarded $970 million to 125 U.S. airports in its latest disbursement from the Bipartisan Infrastructure Law.  The funding announced this week is from the Airport Terminal Program, one of three aviation programs created by...

Tailwind Hospitality Opens New Concessions At FWA

Tailwind Hospitality Opens New Concessions At FWA

Tailwind Hospitality has opened three new concessions concepts at Fort Wayne International Airport (FWA). Tailwind will operate FWA locations of local brands Hop River Brewing and Bon Bon’s Coffee as well as a new retail market area. The new dining and retail options...

MAC Selects New Assistant Marketing Director

MAC Selects New Assistant Marketing Director

The Metropolitan Airports Commission (MAC) appointed David Morrisette as its new assistant director for strategic marketing. Morrisette, who joined the MAC on October 21, will lead marketing strategy and implementation at Minneapolis-St. Paul International Airport...

PDX Adds New Amenity to Sensory Room

PDX Adds New Amenity to Sensory Room

Portland International Airport (PDX)’s Sensory Room has a new feature: a partial plane replica. The room, located in Concourse D and designed to help neurodivergent passengers acclimate to the travel process, now contains a set of plane seats donated by Alaska...

ORD T5 Opens New Concessions

ORD T5 Opens New Concessions

The Chicago Department of Aviation (CDA), Unibail-Rodamco-Westfield (URW) Airports and concessions partners celebrated the launch of four new concepts at Chicago O’Hare International Airport (ORD). Opening in Terminal 5, the new concessions include a 100%...

MAGAZINE

Airport Experience News Magazine | ACDBE & Small Business Issue 2024

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!