Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

AMAC Seeks Executive Search Partner

AMAC Seeks Executive Search Partner

The Airport Minority Advisory Council (AMAC) has issued a request for information directed at firms with expertise in executive search and recruiting services. AMAC said it is interested in providing executive search services to connect minorities and women to...

Oakley Picked To Head RFD

Oakley Picked To Head RFD

The Greater Rockford Airport Authority has named Zachary Oakley as the new executive director of the Chicago Rockford International Airport (RFD). Oakley had worked as RFD’s deputy director of operations and planning since 2017 before being named to the new role. ...

SSP America, Tailwind Win Contracts At CVG

SSP America, Tailwind Win Contracts At CVG

SSP America has been awarded a contract to operated six food and beverage locations at Cincinnati/Northern Kentucky International Airport (CVG), while Tailwind Hospitality has won a contract for a single location. Many of the locations were scheduled to be redeveloped...

SFO To Name Terminal After Feinstein

SFO To Name Terminal After Feinstein

The San Francisco Airport Commission has approved a resolution to rename the International Terminal at San Francisco International (SFO) for the late U.S. Senator and former San Francisco Mayor Dianne Feinstein. The announcement responds to a proposed nomination...

TPA To Partner With USF

TPA To Partner With USF

Tampa International Airport (TPA) and the University of South Florida have formalized their partnership by signing memorandum of understanding  between the Hillsborough County Aviation Authority, which oversees TPA and the county’s three public general aviation...

The Hampton Social, Bar Siena Open at ORD

The Hampton Social, Bar Siena Open at ORD

O’Hare International Airport welcomed two new local eateries at the airport as The Hampton Social and Bar Siena are now open for business in Terminal 5. The Hampton Social opened its flagship restaurant in 2015 in Chicago’s River North neighborhood and specializes in...

PHL Names New Chief Commercial Officer

PHL Names New Chief Commercial Officer

City of Philadelphia Department of Aviation has named Kate Sullivan to the position of chief commercial officer. Sullivan, who most recently was vice president, business investment and regional marketing at the Chamber of Commerce of Greater Philadelphia, had...

Chase Sapphire Lounge By The Club Opens At LGA

Chase Sapphire Lounge By The Club Opens At LGA

Chase, in partnership with Airport Dimensions, has opened the newest Chase Sapphire Lounge by The Club at New York’s LaGuardia Airport (LGA). The entrance to the two-floor lounge is located post-security on the fourth floor of the newly redeveloped Terminal B and is...

McGraw Named Chair Of ACI World

McGraw Named Chair Of ACI World

Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), has taken over as chair of the ACI World Governing Board. She is the first woman to hold the position. The World Governing Board consists of 28 leading airport CEOs nominated by the...

Sambazon Açaí Bowls Opens At SNA

Sambazon Açaí Bowls Opens At SNA

Sambazon Açaí bowls has opened its latest location at John Wayne Airport Orange County (SNA).  The company said the opening gives it a sense of hometown pride - Sambazon was founded in Orange County in 2000, and continues to operate their corporate headquarters...

MAGAZINE

Airport Experience News Magazine | April Issue 2020

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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