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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Raskin Joins SSP As Vice President Of Marketing, Brand Innovations
Pamela Raskin has been appointed SSP America’s new vice president of marketing and brand innovations. “Everything we do at SSP America begins and ends with a passion to create memorable culinary moments for passengers. Food and innovation are at the heart and soul of...
YHZ Valuable To Nova Scotia Economy, Economic Impact Study Shows
A recent economic impact study released Oct. 21 by Chris Lowe Planning and Management Group is calling attention to the many ways Halifax Stanfield International (YHZ) benefitted the Nova Scotia economy in 2014. In the study, YHZ is identified as being worth $1.3...
ORD Adds 2nd Mother’s Room
Terminal 5 of Chicago O’Hare International (ORD) is now home to a Mother’s Room. Located post-security near Gate M14, this is the second Mother’s Room for the airport. The first opened in Terminal 3 in July. "We are always looking for ways to enhance our level of...
Rondinella Named Director Of SNA
The Orange County Board of Supervisors hired Barry Rondinella to be the new director of John Wayne (SNA) on Oct. 20. He will replace Alan Murphy, who retired earlier this year. Rondinella has been with Los Angeles World Airports as its director of operations since...
Hermès Sets Up Shop At JFK
Travelers through John F. Kennedy International (JFK) now have access to a new shopping option. DFS Group has opened a pop-up shop featuring Hermès, the luxury travel retailer, in JFK’s Terminal 4. The shop is modeled after the brand’s flagship location and will...
Chambers, Previously Of ACI, Passes Away Suddenly
Charles Chambers, former senior vice president for security and facilitation for Airports Council International – North America, passed away suddenly on Oct. 14. During his time with ACI-NA, Chambers also worked with the air cargo, commercial management, finance and...
Skanska Hires Fucigna As Project Director
Construction and development firm Skanska USA has hired Jeffrey Fucigna as project director. He will work on various projects within Skanska, with a particular emphasis on aviation and transportation-related pursuits. “Jeff brings a holistic approach to aviation...
PHL Brings Back Annual Restaurant Week
Passengers traveling through Philadelphia International (PHL) on Oct. 19-26 will be able to take advantage of a special deal at many of the airport’s restaurants. As part of the fifth annual Restaurant Week, select restaurants are offering pre-selected, three-course...
Former GOAA Executive Director, AMAC Founder Jennings Dies
C.W. “Bill” Jennings passed away Oct. 11. He was 68. Jennings served as the executive director of the Greater Orlando Aviation Authority from 2000 to 2006. He previously held other positions within the airport authority such as deputy executive director, senior...
Airline, Airport Groups Part Of Coalition Urging Congress To Stop Revenue Diversion Plan
Organizations representing the travel, tourism, airport and airline industries presented a letter to the leadership of the Senate Finance Committee and the House Ways and Means Committee on Oct. 7 voicing their opposition to a provision on the highway bill approved by...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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