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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
MIA Launches Book Exchange Library
Miami International Airport (MIA) South has introduced the Books with an Altitude Library, a new book exchange program located between gates H5 and H7 in airport’s South Terminal. The new airport library began with an initial donation of 1,000 books from the...
SAT Selects Hensel Phelps For New Terminal
San Antonio International Airport (SAT) has selected Hansel Phelps as the construction manager as risk for its new terminal development program (TDP). SAT officials said Hensel Phelps will collaborate closely with the master architect team of Corgan/Lake Flato to...
MSP Expands And Relocates Rideshare Zone
The Metropolitan Airports Commission (MAC) has relocated and expanded the Minneapolis-St. Paul International Airport (MSP) rideshare pick-up zone at Terminal 1 to improve the ground transportation experience for passengers. The new pick-up zone for travelers using...
PIT Unveils Pianos for Passengers
Pittsburgh International Airport (PIT) has introduced three hand-painted, gently used pianos so travelers can practice their piano skills while they wait for bags or for their flight while at the airport. Free the Music Pittsburgh, a nonprofit group that places used...
XWELL Adds Robotic Manicures At LAS
XWELL and Clockwork, the pioneer in robotics for the beauty industry, have launched the use of Clockwork’s next-generation, fully-autonomous, AI-powered express manicure in the XpresSpa location at Harry Reid International Airport (LAS) in Las Vegas. LAS is the...
Greenleaf Kitchen & Cocktails Opens At SNA
Minority- and family-owned and operated concessionaire Mission Yogurt has opened Greenleaf Kitchen & Cocktails at John Wayne Airport (SNA) in Orange County, CA. Located in SNA Terminal A, Greenleaf Kitchen & Cocktails specializes in nutritious bowls, salads,...
MIA Launches Second Public Innovation Challenge
Miami International Airport (MIA) and the Miami-Dade Innovation Authority, Â (MDIA), a nonprofit that looks for ways to improve the quality of life for local residents, have launched the second Public Innovation Challenge to support tech start-ups seeking solutions to...
Armstrong Named MEM Senior Business Development Manager
The Memphis-Shelby County Airport Authority (MSCAA), operator of Memphis International Airport (MEM), has named Regina Armstrong as its new senior manager of business development. Armstrong will be responsible for planning, directing, organizing and coordinating the...
GOAA Hosts Advanced Air Mobility Event
The Greater Orlando Aviation Authority (GOAA), operators of Orlando International Airport (MCO), recently held its first Advanced Air Mobility (AAM) Industry Day, an event that underscored authority’s efforts to bring the future of air transportation to the region....
PHL To Host Employee Fashion Show
Philadelphia International Airport (PHL) this week will hold a fashion show with airport employees showcasing the latest in fashion for modern travelers. On December 7, volunteer team members from various departments throughout the airport will be professionally...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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