Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
CVG Kicks Off City’s Annual Oktoberfest Zinzinnati
Travelers through Cincinnati-Northern Kentucky International (CVG) will be able to celebrate Oktoberfest in true German style. The airport, in partnership with the Cincinnati USA Regional Chamber, will help kick off the city's annual Oktoberfest Zinzinnati celebration...
Construction Begins On Parking, Pet Boarding Facility At AUS
Scott Airport Parking has broken ground on a combined parking and pet boarding facility slated to open during summer 2016 at Austin-Bergstrom International (AUS). Park & Zoom will be a 2,000-stall covered parking garage, and Bark & Zoom will be a pet-boarding...
New Ground Transportation Regulations Come To IAD
The Metropolitan Washington Airports Authority has adopted new regulations on the use of limousines and companies such as Uber and Lyft at Washington Dulles International (IAD) and Ronald Reagan Washington National (DCA). Under the new regulations, transportation...
HMSHost Begins Constructions On First Of 2 New Concessions At FAI
Fairbanks International (FAI) will welcome two new concessions in the coming months, courtesy of HMSHost Corp. Construction on Starbucks started this month, and the coffee house is expected to open by the end of the year. The Local will be a full-service gastropub...
Annual Plane Pull Event Lands At IAD
The Dulles Day Plane Pull and Family Festival will return to Washington Dulles International (IAD) from 10:30 a.m. to 4 p.m. Sept. 19. The yearly open house at the airport includes various activities at no cost to attendees. The main event, the plane pull, will...
Beer Flights Event Returns To DEN
Denver International (DEN) is bringing back its Beer Flights beer garden for the second year in a row. Located in the Jeppesen Terminal, the beer garden will operate from 11 a.m. to 7 p.m. Sept. 19-27. “Our inaugural beer garden brought together people from different...
Aeroports De Montreal Teams Up With Beijing Capital International
Aeroports de Montreal and Beijing Capital International Airport Co. Ltd. have signed a Memorandum of Understanding to establish a partnership. “We are extremely honored to be part of the BCIA Sister Airport Agreement Committee,” says Jim Cherry, president and CEO of...
Cava Grill Gets First Airport Location At DCA
Travelers through Ronald Reagan Washington National (DCA) will now be able to eat Mediterranean fare from Cava Grill, operated by Crews. Located in Terminal B of the airport, Cava Grill offers local beer and wine on tap, menu items like seasonal vegetables roasted in...
Tailwind To Enter Four New Airports
Tailwind, a concessions company specializing in regional airports, has been awarded contracts at four new locations. The company will now be in Tri-Cities (PSC), Tallahassee Regional (TLH), Charlottesville-Albermarle (CHO) and Eugene (EUG). “We work very hard at...
Be Relax Opens 2nd Location At YYZ
Travelers going through Toronto Pearson International (YYZ) have another option for spa services. Be Relax has opened a second location at the airport, this time in the Hammerhead International Terminal. The space is 1,400 square feet. “We are very proud of being a...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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