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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Gore Joins AeroCloud In Sales Role
Intelligent airport management platform AeroCloud has appointed Jeff Gore as vice president of global sales as it looks to drive revenues through the expansion of AeroCloud’s network of airport customers. Gore has spent much of the past 15 years on scaling software as...
Paradies Lagardère Expands Hologram Partnership To YYZ
Paradies Lagardère and ARHT Media, a leader in the development and distribution of high-quality, low latency hologram and digital content, have expanded their previously announced collaboration to Toronto Pearson International Airport (YYZ). This holiday season, YYZ...
LAWA, URW Launch Water Bottle Initiative
Unibail-Rodamco-Westfield (URW) Airports in partnership with Los Angeles World Airports (LAWA) has launched the Sustain with Love water bottle campaign in support of the airport’s move to encourage more sustainable travel. The exclusive LOVE at LAX water bottles...
Meleandez Named DEN Chief of Staff
Denver International Airport (DEN) has appointed Maria Meleandez as its airport chief of staff, an executive vice president level position where she will be responsible for overseeing government affairs and global public policy, culture and strategy and the Center of...
Metz Partners On AI-Powered Checkout Tech
Metz Culinary Management (Metz) is partnering with Mashgin to deliver contactless checkout technology to airports and other high-volume locations. The technology utilizes 3D cameras combined with A.I. to speed up the checkout process. Guests simply place their items...
De Oliveira To Vacate ACI-World Post At Year End
Luis Felipe de Oliveira, director general of Airports Council International (ACI) World, will step down from his role at the end of 2024. De Oliveira expresses his desire to return to Europe with his family after four years at the helm of ACI World. Taking on the role...
ABQ Offers Webinars Prior To Retail RFP
The Albuquerque International Sunport (ABQ) will hold a series of informational webinars for retail business owners interested in operating at the Sunport, prior to releasing a Retail Concessionaire Request for Proposals (RFP). The RFP is expected to be released in...
BNA Offers Free Parking to Ease Congestion
Nashville International Airport (BNA) is offering complementary and reduced-rate short-term parking to reduce curbside congestion. The free parking in Terminal Garage 1 and Terminal Garage 2 is available for 30 minutes, after which parking rates apply. The...
PressReader Expands Partnership With CAVU
PressReader, a digital newspaper, magazine, and eBook platform, has enhanced and extended its partnership with CAVU, the airport lounge brand founded by Manchester Airport Group (MAG), the UK's largest group of airports. PressReader will provide CAVU with sponsored...
Delaware North Opens Commonhouse Aleworks at CHS
Delaware North has opened a new location of Commonhouse Aleworks, a popular North Charleston brewery, at Charleston International Airport (CHS). Located near Gate B5, the 1,250 square feet airport brewery features six taps of Commonhouse craft beer and an elevated pub...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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