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DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

HMSHost Awarded Dining Contracts At IAH, YUL

HMSHost Awarded Dining Contracts At IAH, YUL

HMSHost Corp. has been awarded dining contracts at two airports: George Bush Intercontinental (IAH) and Montreal-Pierre Elliott Trudeau International (YUL). At IAH, HMSHost will open 15 restaurants and six Starbucks throughout Terminals A, B, C and D. Nearly all...

MarketPlace Again Hosting St. Baldrick’s Shave Event

MarketPlace Again Hosting St. Baldrick’s Shave Event

MarketPlace Development, the Port Authority of New York & New Jersey and LaGuardia (LGA) airline partners are taking part in the annual St. Baldrick’s Shave event, which will be held May 11. During the event, airport employees have their heads shaved to stand in...

Half Moon Empanadas Brings Latin Food To MIA

Half Moon Empanadas Brings Latin Food To MIA

As part of its efforts to diversify eating options at Miami International (MIA), the airport this week opened its doors to locally based Half Moon Empanadas. It is located in the North Terminal Marketplace, a collection of eateries and shops in Concourse D that gives...

Chef Opens Restaurant At Washington Dulles International

Chef Opens Restaurant At Washington Dulles International

Concessions International has teamed with Washington, D.C. restaurant group Chef Geoff’s to open a Chef Geoff’s restaurant at Washington Dulles International (IAD). The restaurant is located in Concourse C near gate C14. It’s being operated by a joint venture between...

Upscale Barber Shop Welcomed By Calgary Airport Authority

Upscale Barber Shop Welcomed By Calgary Airport Authority

Taylor & Colt, an upscale men’s barber shop, has opened at Calgary International (YYC). The concept is a full-service men’s barber shop that offers haircuts, styling, color and highlights, hot towel shaves, and other services. It’s the brand’s first airport location....

Fresh From Florida Program Certifies MIA Restaurant

Fresh From Florida Program Certifies MIA Restaurant

The state of Florida’s Fresh from Florida program has certified Icebox Cafe at Miami International (MIA) as a provider of locally sourced food. The restaurant’s percentage of purchases from southern Miami-Dade County’s farm area also meets the qualifications of the...

Digital Display At LAX Promotes Tiffany & Co. Timepiece Collection

Digital Display At LAX Promotes Tiffany & Co. Timepiece Collection

Outdoor advertising specialist JCDecaux S.A. has unveiled one of its first digital outdoor sponsorship campaigns at Los Angeles International’s (LAX) Tom Bradley International Terminal. Tiffany & Co. will be the exclusive outdoor media partner on the Digital Clock...

La Tapenade Debuts At Philadelphia International

La Tapenade Debuts At Philadelphia International

The Philadelphia MarketPlace Food & Shops program at Philadelphia International (PHL) celebrated the grand opening for La Tapenade, an eatery with a health-conscious menu and a Mediterranean twist. The restaurant serves international dishes made from ingredients such...

Marketplace Names Quarterly Concessions Winners At PHL

Marketplace Names Quarterly Concessions Winners At PHL

The Philadelphia Marketplace Food & Shops at Philadelphia International (PHL) named Vino Volo and Roster as its Restaurant and Retailer of the Quarter, respectively, for the third quarter of 2014-2015. Wine bar Vino Volo is on the D/E Connector; Roster, which carries...

Java U Opens At Vancouver International

Java U Opens At Vancouver International

LS Travel Retail North America has opened its first food and beverage location at Vancouver International (YVR): a Java U coffee shop in Terminal B Domestic. It’s the third Java U location, the first at YVR. The concept aims to blend North American energy with...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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