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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Study: Miami International’s Impact On Jobs, Business Revenues Grows
Miami International (MIA) and four general aviation airports in Miami-Dade County support 282,000 direct and indirect jobs and $33.7 billion in business revenues, an increase of 4,600 jobs and $200 million over the previous year, according to a study conducted by...
Airmall Participating In Random Acts Of Kindness Week
Employees of Airmall USA at all four of its airport locations will be spending this week offering travelers unexpected surprises aimed at brightening their days. The company is taking part in International Random Acts of Kindness Week, which is hosted by the...
Hartsfield-Jackson Stakes Claim To Busiest Airport Title for 2014
Mayor Kasim Reed announced this week that Hartsfield-Jackson Atlanta International (ATL) has retained its claim to being the World’s Busiest Airport for 2014. For the 17th consecutive year, ATL has had the most passengers. The airport reached 96.1 million in 2014, up...
HMSHost Launches Recipe Contest
HMSHost Corp. has launched a recipe contest open to employees and travelers at Chicago O’Hare International (ORD). The Channel Your Inner Chef contest allows contestants to shoot a five-minute video of themselves preparing their favorite original recipe while showing...
Calgary International Named One Of Alberta’s Top Employers
The Calgary Airport Authority has for the sixth time been named one of Alberta, Canada’s top employers as part of a competition managed by Mediacorp Canada Inc. This means the organization, which oversees Calgary International (YYC), cultivates a dynamic and rewarding...
The Parking Spot Establishes Roots In Baltimore
The Parking Spot has established operations near Baltimore/Washington International Thurgood Marshall (BWI). The near-airport parking company has 34 facilities at 21 airports across the country, including some of the largest in the eastern U.S., such as Philadelphia...
Friendly’s Ice Cream Slated For Boston Logan
Boston Food Concepts will manage a Friendly’s Ice Cream concept slated to open this spring at Boston Logan International (BOS). The eatery will be across from Gate 19 in Terminal A, which is operated by Westfield. Boston Food Concepts operates more than 50 full- and...
MIA Adds Local Cigar Vendor To Retail Lineup
Cuban Crafters, a local boutique cigar vendor, has opened its first airport location at Miami International (MIA). The shop is in the new North Terminal Marketplace. “Cuban Crafters is the latest example of our ongoing efforts to diversify our concession offerings and...
Denver International Adding Parking Spaces
Denver International (DEN) has plans to build a four-story parking structure that will add 1,795 public spaces on the east side of its Jeppesen Terminal. Construction of the $46 million facility is scheduled to begin this month and take two years to compete. Swinerton...
Gerald R. Ford International Unveils Expanded Concourse B
Airport officials and several special guests were on hand as Gerald R. Ford International (GRR) opened its expanded and renovated Concourse B this week. Concourse B received two new airline gates and passenger hold rooms, restrooms, the MI Tap Room Restaurant &...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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