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DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

MarketPlace Presents Concessions Awards For Dulles International

MarketPlace Presents Concessions Awards For Dulles International

MarketPlace Development, which operates concessions for the Metropolitan Washington Airports Authority, has announced the Dulles Food and Shops Concessions Excellence Award winners for 2014. Awards were presented to service, retail and food operators at Washington...

Phoenix Sky Harbor Launches Benefit For USO Arizona

Phoenix Sky Harbor Launches Benefit For USO Arizona

Phoenix Mayor Greg Stanton this week launched a program designed to make it easy for passengers at Phoenix Sky Harbor International (PHX) to provide support to USO Arizona. Change receptacles in front of each security checkpoint in the terminals at PHX are available...

Chicago Rockford International Earns Award For Budget

Chicago Rockford International Earns Award For Budget

The Greater Rockford Airport Authority, which operates Chicago Rockford International (RFD), was honored for the 16th consecutive year with the Distinguished Budget Presentation Award from the Government Finance Officers Association. The airport was recognized for...

Distribution, Logistics Center Opens At DFW

Distribution, Logistics Center Opens At DFW

Officials from Dallas/Fort Worth International (DFW), the city of Coppell, Texas, and joint venture developers Hillwood Investment Properties and Perot Development Co. cut the ribbon this week for Logistics Center I, the largest non-terminal building ever built at the...

Westfield Announces 6 Concepts For LAX’s Terminal 1

Westfield Announces 6 Concepts For LAX’s Terminal 1

Four Southern California-themed concepts will be among a half-dozen new dining and retail destinations coming soon to Terminal 1 at Los Angeles International (LAX). They are part of a $508 million overhaul of the terminal being spearheaded by Westfield, Los Angeles...

HMSHost Launches Marketplace Concept

HMSHost Launches Marketplace Concept

HMSHost Corp. has expanded its restaurant portfolio by introducing at four airports a new marketplace-style dining concept called MKT. The MKT restaurants feature healthy, garden-fresh options; hand-crafted sandwiches and scratch-made soups. The four airports that...

Twist By Roger Mooking Opens In Toronto

Twist By Roger Mooking Opens In Toronto

Twist by Roger Mooking, under the operation of HMSHost Corp., opened this week in Terminal 1 at Toronto Pearson International (YYZ). The restaurant was opened in partnership with celebrity chef, television host and cookbook author Roger Mooking. Twist fits in with...

Miami International Works To Leave ‘No Veteran Behind’

Miami International Works To Leave ‘No Veteran Behind’

More than 70 local employers met with the Miami-Dade Aviation Department and the Veterans Enterprise Training and Services Group, a non-profit organization that supports military veterans, to host the Leave No Veteran Behind Employment Fair and Expo at Miami...

Indianapolis Airport Authority Crafts Land-Use Deal

Indianapolis Airport Authority Crafts Land-Use Deal

The Indianapolis Airport Authority has agreed to sell 80 acres of land in Hendricks County for $8 million as part of an effort to put 1,200 acres back onto the market. The deal was announced just days after Indianapolis International (IND) hosted more than 100...

Legal Sea Foods, InMotion Honored At PHL

Legal Sea Foods, InMotion Honored At PHL

The Philadelphia Marketplace Food & Shops at Philadelphia International (PHL) has named Legal Sea Foods, on the B/C Connector, and InMotion Entertainment, on the D/E Connector, as the Restaurant and Retailer of the Quarter, respectively, for the second quarter of...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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