Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Hudson Wins FAT Extension, Will Revamp Stores
Hudson said it will open three reimagined travel convenience stores at Fresno Yosemite International Airport (FAT) in 2024 and 2025 under a newly awarded 15-year contract. Hudson plans to convert and expand its existing retail spaces into three completely new stores,...
Nexstar, ReachTV, Partner On New Programming
Nexstar Media Group, Inc. and ReachTV have partnered to extend the distribution of NewsNation cable news network, and the sports programming of the CW Network, including ACC College Football and Basketball and LIV Golf. Financial terms of the agreement were not...
LAX Adds Altitude App to Help Airport Workers
Los Angeles World Airports (LAWA) and experience innovation consultancy Designit have launch a proprietary digital airport worker experience solution, called Altitude at Los Angeles International Airport (LAX), to providing better tools, services and information that...
YHZ Awarded ACI Level 3 Carbon Accreditation
Halifax Stanfield International Airport (YHZ) has earned Level 3 – Optimization accreditation from the Airports Council International (ACI) Airport Carbon Accreditation program. Achieving Level 3 – Optimization accreditation is a significant milestone for Halifax...
SDF Geothermal Project Goes Live
The Louisville Muhammad Ali International Airport (SDF) said that the largest geothermal wellfield of any U.S. airport is now live and providing green energy to the airport’s Jerry E. Abramson Terminal. This project, done with consulting engineering firm CMTA, is...
Whitaker Confirmed As FAA Chief
The U.S. Senate confirmed Michael Whitaker to lead the Federal Aviation Administration. Confirmed in a vote of 98 to 0, Whitaker will fill the post that has been vacant for more than 18 months. Whitaker is a former Obama administration official. He will fill the seat...
CLT Opens Terminal Lobby Expansion
Charlotte Douglas International Airport (CLT) unveiled the crown jewel of its 90,000 square feet Terminal Lobby Expansion’s east side by unveiling the new home for the bronze statue of Queen Charlotte. The 3,000-pound, 15-foot-tall bronze sculpture will be the first...
Haas Joins Commercial Team At LAS
The Clark County Department of Aviation has named Tony Haas as commercial business and development manager, responsible for managing  the concessions program for Harry Reid International Airport (LAS). Haas will oversee retail, food and beverage, advertising, gaming,...
BRO Names Assistant Airport Director
The City of Brownsville has named Christopher Hopkins as its new assistant director of airport for Brownsville South Padre Island International Airport (BRO), responsible for airside, landside, security, ground transportation and terminal operations for the airport....
WH Smith NA Opens Retail At BNA
WH Smith North America (WHSNA) has opened four new retail locations at Nashville International Airport (BNA), including Whiskey Trailhead, Natalie’s Candy Jar, Musicians Hall of Fame and Country Music Hall of Fame and Museum. Whiskey Trailhead is a unique concept that...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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