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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Zona Cocina Mexican Restaurant Arrives At BWI
The flavors of Mexico have made their way to the Airmall at Baltimore/Washington International Thurgood Marshall (BWI) with the opening of Zona Cocina. “The best thing about the people at Zona Cocina is that they love food,” says Brett Kelly, vice president of AIRMALL...
MIA Introduces Four Executives
Miami-Dade Aviation Department has filled four posts on its leadership team with both internal candidates and those sought from related industries. Longtime authority executive Gregory Owens was promoted in March to assistant director for business retention and...
HMSHost Plants Trees To Honor Fans, Followers
HMSHost Corp. celebrated Earth Day by planting 10,000 trees as a way of showing appreciation for those people who follow the company on Twitter or like it on Facebook. The company partnered with American Forests, a national non-profit organization, to plant the trees....
Vino Volo Opens 2 Locations
Vino Volo has opened locations in two airports, Jacksonville International (JAX) and Austin-Bergstrom International (AUS). The JAX location is the company’s first in Florida. It’s located near Gate C1 and includes a food menu featuring small plates, such as salmon...
Allegheny County Airport Authority Shakes Up Staff Again
Several staffing changes were announced this week within the Allegheny County Airport Authority, which operates Pittsburgh International (PIT) and Allegheny County (AGC), in a further shakeup of the airport’s executive team. Paul Hoback was named vice president of...
ATL Offers $2 Million Incentive Program
Hartsfield-Jackson Atlanta International (ATL) received approval from the Atlanta City Council to allocate up to $2 million annually toward the establishment of an air service incentive program. “With this new incentive program, Hartsfield-Jackson will be better...
Famous Famiglia Opens 3rd Location in ATL
White Plains, N.Y.-based Famous Famiglia has opened its third location in Hartsfield-Jackson Atlanta International (ATL). “We congratulate Mr. Mack Wilbourn of Mack II Inc. and his team for the grand opening of their Famous Famiglia at Atlanta International Airport’s...
Paradies Welcomes Two Executives
Nikki Harland has been named vice president of human resources and Jeff Flowers has been tapped as regional vice president. Harland will provide direction on everything related to talent management, team engagement, organizational effectiveness and learning and...
MIA Adds Mermaid Exhibit
Passengers traveling from Concourses D and E at Miami International (MIA) can enjoy the airport’s latest art exhibition, “La Sirena: A Call for Transformation,” a look into the world of mermaids. The exhibit is located in the Central Terminal Gallery, just past...
Johnny Rockets Opens At SYR
Johnny Rockets has opened a restaurant at Syracuse International (SYR) as part of the airport’s $63 million expansion. “To meet the consumer demand, we have revitalized our designs and added new prototypes to fit different footprints,” says James Walker, chief...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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