Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

Two Le Duff Concepts Earn Airport Spots

Two Le Duff Concepts Earn Airport Spots

La Madeleine Country French Cafe and Brioche Doree, two concepts operated by Le Duff America, have each added a new airport location. La Madeleine opened its second location at Hartsfield-Jackson Atlanta International (ATL) on April 16 through a partnership with...

Concessions International Brings Fly Burger Bar Boutique To ATL

Concessions International Brings Fly Burger Bar Boutique To ATL

Concessions International has brought Fly Burger Bar Boutique to Hartsfield-Jackson Atlanta International (ATL). The restaurant, which has Atlanta roots, celebrated its grand opening April 15. “Whether you’re visiting Atlanta for the first time or a local, we really...

Aldo Lamberti Trattoria Arrives At PHL

Aldo Lamberti Trattoria Arrives At PHL

Aldo Lamberti Trattoria, a local Italian restaurant, has opened its doors in Philadelphia International’s (PHL) Terminal C. The airport location, owned and operated by Aldo Lamberti, will serve breakfast, lunch and dinner. The menu features Italian cuisine such as...

DEN, Root Down Partner On Pilot Composting Program

DEN, Root Down Partner On Pilot Composting Program

Denver International (DEN) and one of its newest restaurants, Root Down, have joined forces to pilot the airport’s first commercial composting program in the concourse area. The restaurant opened in September and uses local growers and sustainable meats and fish; it...

Mike Shannon’s Grill At STL Slated For Early Summer Opening

Mike Shannon’s Grill At STL Slated For Early Summer Opening

Mike Shannon’s Grill, named for the former St. Louis Cardinals player and the team’s longtime radio and TV broadcaster, is slated to open at Lambert-St. Louis International (STL) by early summer. The signature location near Busch Stadium in downtown St. Louis features...

Tech Interaction Arrives At PIT Airmall

Tech Interaction Arrives At PIT Airmall

Tech Interaction is helping to keep travelers connected at the Airmall at Pittsburgh International (PIT). The 888-square-foot store offers smartphones, tablets and accessories, and it is an exclusive partnership with Verizon by GoWireless. Passengers are able to...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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