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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Metalsmiths Sterling Makes U.S. Airport Debut At Airmall At PIT
Metalsmiths Sterling has brought its U.K.- inspired sterling silver jewelry to the Airmall at Pittsburgh International (PIT) -- its first location in the United States. The 634-square-foot store, in the Center Core in the A to B connector, offers rings, earrings,...
LS Travel Retail Enters DEN With Steve’s Snappin’ Dogs
LS Travel Retail North America has opened its first location at Denver International (DEN): Steve’s Snappin’ Dogs. The local concept has been catering to Denver residents and visitors for eight years in the Bluebird District. LS Travel Retail opened the DEN location...
OHM Concessions Group To Rebrand 3 Restaurants At IND
Outstanding Hospitality Management Concessions Group will assume the leases and rebrand three restaurant locations at Indianapolis International (IND) that had previously been operated by Areas USA, according to Indianapolis Airport Authority documents. OHM will bring...
ACI-NA, CAC Support Trusted Traveler
Airports Council International-North America and the Canadian Airports Council jointly welcomed news that the United States, Canada and Mexico would work together to develop a North America-wide trusted traveler program. The organizations released a statement saying...
MEM Plans Renovation, Consolidation
Memphis International (MEM) will modernize its B Concourse, setting the stage for the consolidation of operations into that building. The multi-year plan includes consolidating airline operations, food and beverage, and retail concessions in the B Concourse and also...
OTG Opens Voyage At LGA
A cafe called Voyage is now serving French fare at LaGuardia (LGA). The eatery, operated by OTG Management, offers breakfast and all-day menu items that include baked goods and sandwiches showcased in glass displays. Televisions and iPads offer other entertainment...
Students Paint Windows At PHL
Thirty fifth-grade students in John Mitch’s art class at Tinicum School in Tinicum Township, Pa., created a mural that decorates large windows near the security checkpoint in Terminal D at Philadelphia International (PHL). The students created the mural out of...
Play Areas Unveiled At MKE
Colorful padded flooring; small slides, tunnels and airplanes; interactive games and other equipment have been opened at General Mitchell International (MKE), where play areas on three concourses were upgraded. The Concourse D Children’s Play Area features “watch...
HMSHost, Darden Partner On LongHorn Steakhouse At ATL
HMSHost Corp. and Darden Restaurants have partnered to bring LongHorn Steakhouse to Hartsfield-Jackson Atlanta International (ATL). The restaurant opened in early February in Concourse C. LongHorn is an Atlanta brand. It will serve traveling guests steaks that are...
Areas USA Announces Atlanta Openings
Areas USA has opened a selection of new concessions outlets at Hartsfield-Jackson Atlanta International (ATL). The company’s five new locations include Swarovski, Orange Optix, Diverse News & Gifts, ALL ATL and ATL Market. The Orange Optix store is the result of a...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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