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:10 Minute Manicure Adds Polish To IAD

…John F. Kennedy International (JFK), Miami International (MIA) and Cincinnati-Northern Kentucky International (CVG) later this spring.  “In this presidential election year, we’re curious to see how the beltway crowd votes with their lacquer selection, red or blue?” says Lorraine O’Neil, chief executive officer of :10 Minute Manicure.  “Coincidentally, the hottest…

MIA opens new South Terminal

The new 1.7 million sq. ft. South Terminal at Miami International (MIA) officially opened to great fanfare with more than 500 people, including federal, state and local elected officials, as well as members of the public, gathering for a grand opening event. Dignitaries such as former Governor Jeb Bush praised…

MIA targets Disney for customer service advice

s part of an ongoing customer service initiative, Miami International (MIA) has sought the assistance of a recognized leader in that area – Walt Disney Co. Several employees from MIA received a behind-the-scenes tour of the Disney organization. Then trainers from the Disney Institute, which is renowned for its training…

MIA targets Disney for customer service advice

As part of an ongoing customer service initiative, Miami International (MIA) has sought the assistance of a recognized leader in that area – Walt Disney Co. Several employees from MIA received a behind-the-scenes tour of the Disney organization. Then trainers from the Disney Institute, which is renowned for its training…

Coffee Beanery adding stores

Coffee Beanery has opened two airport stores in Columbia Metropolitan (CAE) and plans to add another at Miami International (MIA) in mid-October. The chain now has 16 airport locations that are among the highest in the Flushing, MI-based chain’s cadre of 150 total stores….