Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
XpresSpa Joins THANKS AGAIN Network
XpresSpa® has joined forces with the THANKS AGAIN® Traveler Reward Program to help travelers earn extra frequent flier miles. Travelers will be able to automatically earn miles at all 41 locations in more than 16 airports in the U.S. and Europe. Points will be awarded...
BlackBerry® from Wireless Giant® Store Lands At CLT
BlackBerry® from Wireless Giant® has opened a store at Charlotte Douglas International (CLT). The store, opened by Wireless Giant and Project Horizon dba InMotion Entertainment, can be found in Concourse D/E and offers BlackBerry smart phones from AT&T, Sprint and...
Pacific Gateway Concessions Hires Beaton For VP Role
Drake Beaton has been named vice president of new business development for Pacific Gateway Concessions LLC. "Drake brings a wide range of experience that complements our team, and coupled with his energy, drive and passion to succeed, we look forward to continuing our...
DFW To Be Home To 1st Post-Security 7-Eleven
The first post-security 7-Eleven will arrive at Dallas/Fort Worth International (DFW) in 2013 as part of the airport's Terminal Renewal and Improvement Program. Travelers will be able to buy some of their favorite products such as Slurpee® drinks and specialty grilled...
AIRMALL® USA Takes Issue With UNITE HERE! Report
AIRMALL USA is rebutting a report by UNITE HERE!, which attacks the developer model. AIRMALL manages and develops the retail, food and beverage concessions at Pittsburgh International Airport (PIT), Boston Logan International Airport (BOS) in Terminals B and E,...
AUS, Boingo Offer Passengers 30 Minutes Of Free Wi-Fi Access
Travelers at Austin-Bergstrom International (AUS) are now able to use 30 minutes of free Wi-Fi access, thanks to a partnership between the city of Austin Aviation Department and Boingo Wireless. "Austin's airport was the first to have Wi-Fi back in 2000," says Austin...
Earl Of Sandwich Tavern, Ruby Tuesday Land At EWR Terminal A
Earl of Sandwich Tavern and Ruby Tuesday have joined the concessions offerings at Newark Liberty International (EWR) Terminal A. "Earl of Sandwich and Ruby Tuesday provide passengers flying through Newark with classic American comfort food choices," says Ellery...
3 Airports Feature New Art Exhibits
New art exhibits are bringing more culture to three airports: Los Angeles International (LAX), Miami International (MIA) and Nashville International (BNA). Los Angeles World Airports and the city of Los Angeles Department of Cultural affairs have put three exhibitions...
Paradies Inks 7-Year Deal For Retail Concessions At SLC
The Paradies Shops has signed a seven-year contract to bring a mix of national, regional and local retail concepts to Salt Lake City International (SLC). Among the retailers will be Red Onion TravelMart, featuring a deli atmosphere within a convenience-store setting;...
It’s A Fiesta At LGA With Opening Of MexiJoe’s Grill
MexiJoe's Grill is spicing things up in the center food court at LaGuardia's (LGA) Central Terminal. The eatery offers classic Mexican dishes and signature items including Beef Barbacoa Burritos, chicken fajita rice bowls and carne asada tacos. It was opened by and is...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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