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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
EU Decides To Defer Implementing Looser Restrictions On LAGs
Airports Council International has released a bulletin to notify its members that the European Commission has decided to defer the implementation of the partial lifting of the restriction for travelers carrying liquids, aerosols and gels. The EC had originally...
LAWA Chooses Incumbents HMSHost, Delaware North In Rebid Food, Beverage Contracts
SSP America has been shut out of three food and beverage contracts at Los Angeles International (LAX), one year after the company was recommended for a package that was ultimately tossed out due to conflict-of-interest allegations. Los Angeles World Airports rebid the...
Chickie’s & Pete’s, PGA Tour Shop Named Merchants Of Quarter At PHL
Chickie's & Pete's and PGA Tour Shop have been named Restaurant and Retailer of the Quarter for Q3 2010-2011 at Philadelphia International (PHL). The Philadelphia Marketplace Food & Shops at the airport's Cutting EDGE! Program, or Excellence Drives Great...
ATL Offers New Way For Travelers To Save Money At Concessions
Travelers at Hartsfield-Jackson Atlanta International (ATL) have a new way to save on purchases at airport concessions. Using their smart phones, shoppers will be able to use quick response codes for discounts at food and beverage and retail establishments. The codes...
Charley’s Grilled Subs Signs Contract For Location In DXB
Charley's Grilled Subs has signed its 12th location in the United Arab Emirates, this one at the Dubai International's (DXB) Terminal 1; it is slated to open in May. "Dubai has welcomed Charley's Grilled Subs with open arms since I introduced my flagship location, and...
2 Peet’s Coffee & Teas Open At New SFO Terminal 2
High Flying Foods has launched two Peet's Coffee & Teas at San Francisco International's (SFO) newly opened Terminal 2. "Passengers will enjoy the freshest coffee, grown, roasted and served entirely through sustainable methods, with fresh pastries baked on-site...
STL Reopen, Operating After Devastating Tornado
Days after a tornado ripped through Lambert-St. Louis International (STL), the airport is back up and running.The twister on April 22 caused the airport to suspend all inbound and outbound flights. By late Saturday, the first arrivals were landing at STL; by Tuesday,...
Report Shows LAX Projects A Boon For City
A report released April 19 by the Los Angeles County Economic Development Corp. shows new construction at Los Angeles International (LAX) has created 39,900 jobs and has helped the Los Angeles area recover from the economy's struggles. "The LAX modernization project...
MWAA Announces Free Wi-Fi Service At DCA, IAD
Wireless Internet service is now free at Ronald Reagan Washington National (DCA) and Washington Dulles International (IAD). The Metropolitan Washington Airports Authority had previously charged a fee for the service if travelers didn't have a subscription with a major...
Invest In Infrastructure Or Fall Behind, Principato Tells Airport Cities Conference
Airports in the United States are falling farther and farther behind their global counterparts because of a broad-based reluctance to invest in crucial infrastructure, Greg Principato, president of Airports Council International-North America, told a global audience...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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