Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

AMI Brings Lexus Sponsorship Deal To BOS’ Parking

Airport Marketing Income is teaming up with Lexus and Property Consulting Group to offer "Lexus Parking Passport Gold" to travelers at Boston Logan International (BOS). The first-of-its-kind sponsorship marketing effort will provide Lexus-branded parking areas as part...

Delaware North Concepts Garner Several Awards

Several concepts from Delaware North Companies Travel Hospitality Services have garnered myriad nods from travel magazines and websites in the past few months. Its Encounter restaurant at Los Angeles International (LAX) was lauded in the March issue of Entrepreneur...

Massage Bar Now Offering Stress Relief At CLE

Massage Bar has opened two locations at the AIRMALL® at Cleveland-Hopkins International (CLE), one in Concourse A and one in Concourse D."Traveling can be stressful for the mind and the body. The arrival of Massage Bar provides a welcome service offering to...

Icebox Café© Lets Customers Pre-Order Meals At MIA

Icebox Café© has brought its fare to the American Airlines terminal at Miami International (MIA). The original location of the local favorite opened in 1998 in South Beach, Fla., as a boutique bakery and deli and now offers brunch, lunch and dinner featuring American...

ADL Recognizes Patricia, William Anton

The Anti-Defamation League has honored Patricia M. Anton and William C. Anton with its ADL Americanism Award, which recognizes individuals or institutions for embracing America's democratic values and their fundamental commitment to equality and fair treatment for...

Travelers Can Now Relax At Minute Suites At PHL

Travelers going through Philadelphia International (PHL) who need a place to unwind and unplug can find it now that Minute Suites® has opened in the A/B Link. It is the second location for the company - the first at Hartsfield-Jackson Atlanta International (ATL) -...

Bruegger’s Sold To Le Duff America

Sun Capital Partners Inc. has sold Bruegger's Enterprises Inc. to Le Duff America Inc., the North American subsidiary of Groupe Le Duff SA. In North America, Le Duff operates La Madeleine, Ristorante del Arte, Brioche Doree, Fournil de Pierre, Au Pain Dore and Ferme...

5 Airports Add To Art Offerings

Five airports across the nation are expanding their art offerings.  "Reinventing the Landscape" is a new collection at Miami International (MIA) made up of traditional and contemporary paintings by six artists from across the country and is on display in the...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!