Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

ARN 2012 Concession Conference To Be In Orlando

Airport Revenue News (ARN) has announced that it will hold its 2012 Revenue Conference & Exhibition at the JW Marriott in Orlando, Florida.  The conference will be held February 26-28, 2012. "We are pleased to be hosting the conference next year in warm...

Food & Shops At LGA Names Quest For The Best Winners

The Food & Shops at LaGuardia's (LGA) Central Terminal Building have named the winners of its Quest for the Best employee recognition and incentive program. MarketPlace Development, the retail development company that develops and manages the Food & Shops...

Areas Launches 13 Concessions At ALC

Areas has launched nine dining and four retail concessions at the new terminal at Alicante (ALC). The contract is for eight years on the food concessions and five years on the shops, both extendable. It is adding space to the terminal, 35,359 sq. ft. for food...

Kelly Appointed Vice President Of AIRMALL Maryland

Brett Kelly has been named vice president of AIRMALL® Maryland. In his new role, he will oversee and direct all retail operations at the AIRMALL at Baltimore/Washington International Thurgood Marshall. "Brett has extensive retail operations experience, and most...

Paradies Signs Exclusive Agreement To Offer Pandora Jewelry

The Paradies Shops will soon be offering Pandora jewelry in its airport concessions program. It has signed an exclusive agreement with the company, which offers handcrafted jewelry in sterling silver and 14-karat gold designed to inspire women to embrace their...

Ontario’s Quest Derailed

A transfer of management on LA/Ontario International (ONT) from Los Angeles World Airports to the city of Ontario would likely be a complicated, multi-year process, LAWA executive director Gina Marie Lindsey told the agency's board of commissioners Monday. The...

Massport Board OKs Mid-Year Adjustment To Rates, Charges

The Massachusetts Port Authority board has approved a mid-year adjustment to its rates and charges for fiscal year 2011. Landing fees, baggage screening fees and most per-passenger fees have gone down; however, the board has slightly increased some terminal rents at...

InMotion Opens Remodeled Store At SEA

A newly remodeled InMotion Entertainment store has opened at Seattle-Tacoma International (SEA). "Opening a new store in the Seattle International Airport expands our offering in this important, tech-centric market," says Jeremy Smith, president of Project Horizon...

Fegan Elected To Head LEAD Board

Jeffrey P. Fegan has been elected chairman of the board of directors of North Texas Leaders and Executives Advocating Diversity. LEAD, an organization of major employers, aims to make the North Texas region more attractive to professionals. It boasts 98 professionals...

MAGAZINE

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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