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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Columbus Lays Groundwork For New Terminal
The Columbus Regional Airport Authority is laying the groundwork for a new terminal at John Glenn Columbus International Airport (CMH). Construction on the new facility is expected to start next year and be completed by 2029, with a reported price tag of $2 billion....
AVL Breaks Ground On AVL Forward
Asheville Regional Airport (AVL) last week broke ground on AVL Forward, the most significant infrastructure endeavor in the airport's 60-plus year history. The project is expected to cost $400 million, with a new terminal as the cornerstone of the project. The airport...
BDL Announces Parking Rebrand
The Connecticut Airport Authority (CAA), operator of Bradley International Airport (BDL), announced a new brand identity for the parking system at the airport. The sPARK system offers improvements that make it easier for passengers to navigate and use. Passengers will...
MIA Opens New Burger King
Burger King unveiled its new restaurant at Miami International Airport (MIA), which is part of a next step in the restaurant brand’s “Reclaim the Flame” strategy. The new restaurant, located inside MIA’s South Terminal food court between concourses H and J, will...
Nowitzki Opens At DFW
Basketball legend Dirk Nowitzki has opened a new restaurant at Dallas/Fort Worth International Airport (DFW). The menu features some of the former Dallas Mavericks Hall of Fame player’s favorite meals and drinks. Located in Terminal C, the restaurant features modern...
Avports In Deal For Lower-Carbon Energy Solution
Airport management and operations company Avports has signed a memorandum of understanding with energy technology company Baker Hughes to develop, implement and operate onsite microgrid solutions for the airport industry. The collaboration agreement addresses...
Nance Named TPA Concessions Director
The Hillsborough County Aviation Authority has named Stacey Nance as director of airport concessions at Tampa International Airport (TPA), responsible for the development, implementation and management of food and beverage, retail, advertising, passenger services and...
ATL, DFW, DEN Lead In Passenger Traffic
Airports Council International – North America (ACI-NA) released its 2022 North American Airport Traffic Summary containing passenger and cargo traffic statistics, with Hartsfield-Jackson Atlanta International Airport (ATL) again topping the passenger traffic list...
Freni Named Interim Massport CEO
Massport Director of Aviation Ed Freni will take over as interim CEO of Massport in November, when current CEO Lisa Wieland plans to step down after four years at the helm. Massport operates Boston Logan International Airport (BOS). Freni will continue his duties as...
HMSHost Opens Angie’s Subs at JAX
HMSHost said it will open iconic local restaurant Angie’s Subs at Jacksonville International Airport (JAX) to provide travelers with subs and sweet tea. Slated to open in early 2024, the 800-square-foot quick-service restaurant will offer the convenience of food fast...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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