Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

ARN Online Registration Opens, Speakers Announced

The 2011 ARN Conference website has now opened its online registration portal and has announced the lineup of speakers at the show. ARN's online registration program will allow attendees to register, reserve hotel rooms at the special ARN Conference rate, sign up...

TPA Chooses Lopano To Be New Chief

Joseph W. Lopano has been named CEO of Tampa International (TPA). Lopano is the executive vice president of marketing and terminal management at Dallas/Fort Worth International (DFW) and has been with the airport since January 1997. He also has held management...

Auntie Anne’s Arrives At ATL

Auntie Anne's is baking up its signature pretzels at Hartsfield-Jackson Atlanta International (ATL). "Airports are the modern crossroads of the world," says Brian Boycan, director of strategic development for Auntie Anne's. "No venue offers such a perfect mix of...

BOS AIRMALL Welcomes 4 New Dining, Retail Concessions

Several new dining and retail options have opened recently at the AIRMALL® at Boston Logan International (BOS). Travelers who are looking for cellular service and accessories can find it at BlackBerry from Wireless Giant. At Brookstone, consumers are encouraged to try...

Dunkin’ Donuts Brings New Dining Option To BWI

Travelers at Baltimore/Washington International Thurgood Marshall now have access to Dunkin' Donuts' coffee, breakfast sandwiches and baked goods. The 300 sq. ft. unit can be found pre-security as part of the AIRMALL® and is operated by OHM Concessions Group. "Dunkin'...

White Spot Serving Customers At YVR

HMSHost Corp. has announced the opening of White Spot at Vancouver International (YVR). The casual-dining restaurant has been a staple in the British Columbia and Alberta for more than 82 years. The YVR location is located in the Domestic Terminal, Pre-Security, Level...

Brown Named Director Of Concessions For ATL

Hartsfield-Jackson Atlanta International has chosen Paul Brown as its new director of concessions. In his new role, he will lead all concessions unit projects, including the new food and beverage program, terminal concessions, advertising and car rental agreements....

ARN Names 2010 Directors Of The Year

Airport Revenue News (ARN) is pleased to announce that Danny Murphy of Phoenix Sky Harbor International (PHX) and Patrick Graham of Savannah/Hilton Head International (SAV) are ARN's 2010 Directors of the Year in the large/medium and small airport categories,...

Parker A Finalist To Be Hero Of The Year

Harmon Parker, founder of Bridging the Gap, has been named a Top Ten CNN Hero for 2010 and is now in the running to be Hero of the Year. Parker is the brother of Steve Parker, who has been an active member of the airport concessions industry for many years including...

Auntie Anne’s Arrives At ATL

Auntie Anne's is baking up its signature pretzels at Hartsfield-Jackson Atlanta International (ATL). "Airports are the modern crossroads of the world," says Brian Boycan, director of strategic development for Auntie Anne's. "No venue offers such a perfect mix of...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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