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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Massport Web Chat Answers Travelers’ Questions
Massport is urging travelers to "Question the Authority."The new Web-based, real-time live chat allows users to ask anything related to the Massachusetts Port Authority. Thomas J. Kinton Jr., the CEO and executive director of Massport, will be answering the first set...
Brown Chosen As Executive Director For GOAA
Phil Brown has been named executive director of the Greater Orlando Aviation Authority. Brown, the former deputy executive director, is responsible for all aspects of development and operations for Orlando International (MCO) and Orlando Executive (ORL). He succeeds...
Miller Takes Top Spot At ATL
Hartsfield-Jackson Atlanta International (ATL) will be under the management of Louis Miller, former executive director and CEO of Tampa International (TPA), as the airport seeks to boost its cargo capacity and complete a massive International Terminal construction...
Skytrain Opens At MIA’s Concourse D
A new skytrain makes it easier for travelers to navigate Concourse D at Miami International (MIA). Stations at the four main areas of the concourse include Station 1, near Gate D-17 at the easternmost end of the concourse; Station 2 for domestic baggage claim; Station...
Villa Fresh Italian Kitchen Opens 1st International Airport Location
The first Villa Fresh Italian Kitchen in an international airport has opened at Gen Mariano Escobedo (MTY). The quick-service restaurant, a franchised by Villa Enterprises Management Ltd. Inc. and its affiliates Villa Enterprises, opened Sept. 1; it is operated by...
JAX’s New Conference Room Available For Rent
A new conference room at Jacksonville International (JAX) is available for individuals or groups to rent for meetings. "We are very proud of this new state-of-the-art meeting space," says Michael Stewart, director of external affairs for the Jacksonville Aviation...
ATL Celebrates Terminal’s 30th Anniversary
Hartsfield-Jackson Atlanta International (ATL) marked the 30th anniversary of its Central Passenger Terminal Complex on Sept. 21. "Hartsfield-Jackson was created in the minds of visionary leaders," said interim General Manager Robert Kennedy, who was at the...
Consumers Have New Movie Download Option At InMotion Stores
Twenty InMotion Entertainment stores are offering the first Download2Go(TM) digital kiosks, allowing travelers to download digital movies to Secure Digital card in about two minutes. The titles, available for rent or purchase, include new releases and catalog titles...
SAN Offering 8 Vaccinations
Through a partnership between the San Diego County Regional Airport Authority and Pacifica Medical, various Centers for Disease Control-recommended vaccinations are now available at San Diego International (SAN). The shots are being offered to the general public,...
City Board Rejects LAX Food, Beverage Contract Amidst Controversy; 4 Packages Approved
Four food and beverage concession contracts for Los Angeles International (LAX) were approved this week by a city council board, but a fifth was rejected after City Attorney Carmen Trutanich concluded there was risk of a future lawsuit. In light of Tutanich's opinion,...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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