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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
ATL, DFW, DEN Lead Global Airport Rankings
Hartsfield–Jackson Atlanta International (ATL), Dallas Fort Worth International (DFW), and Denver International (DEN) airports topped the Airports Council International (ACI) list of world’s busiest airport for passenger traffic, as the organization touted the strong...
Hudson Opens House of LR&C At DEN
Hudson has opened The House of LR&C,  the fashion house of Super Bowl champion Russell Wilson and Grammy winning singer-songwriter Ciara. The opening, at Denver International Airport (DEN), marks the brand’s first airport retail location. Located in Concourse C,...
XWELL Launches Rewards Program
Airport health and wellness brand XWELL has launched XWELL Rewards, a program that provides points for travelers for using its XpresSpa and Treat services and products while in airports. In addition to earning points for enrolling and on their birthday, XWELL Rewards...
Board Approves MIA Modernization Plan
The Miami-Dade County Board of County Commissioners has approved a new contract to modernize 372 aged elevators, escalators, and moving walkways at Miami International Airport (MIA). The new contract will rapidly accelerate the Modernization in Action (MIA) Plan which...
LAX Bans Sale Of Plastic Water Bottles
Los Angeles World Airports (LAWA) has adopted a new policy prohibiting the sale of single-use plastic water bottles at Los Angeles International Airport (LAX) and Van Nuys Airport (VNY) as part of a plan to reduce plastic waste at LAWA facilities and move toward zero...
The Dearborn To Open At ORD
A joint venture between Master ConcessionAir and ACDBE partner Airbrands will open The Dearborn in the newly expanded Terminal 5 at O’Hare International Airport (ORD), the Chicago Department of Aviation (CDA) and Unibail-Rodamco-Westfield (URW) Airports announced ....
FAA Awards Sustainability Grants
The Federal Aviation Administration announced about $92 million in projects for U.S. airport for a variety of sustainability initiatives, including solar panels, electric buses, charging stations and electrification studies. Of the total funding, slightly less than...
LGA Gets New GM
The Port Authority of New York/New Jersey has named Kevin O’Driscoll to the roll of deputy general manager for LaGuardia Airport (LGA), responsible for the management and strategic oversight of the airport and for building strong partnerships with airport stakeholders...
Scrabis Named XWELL CFO
XWELL has appointed Suzanne Scrabis as its new chief financial officer, where she will be tasked with removing cost from the health and wellness brand’s business without compromising the ability to build long-term profitability. Scrabis brings more than two decades of...
Paradies Lagardère Appoints Bisset As EVP
Paradies Lagardère has appointed David Bisset as its new executive vice president. At the end of the year he will become the company’s new chief development officer, succeeding Gerry Savaria, who will be stepping down after 33 years of service to the organization. A...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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