Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

CVG Opens SAMBAZON Açaí Bowls

CVG Opens SAMBAZON Açaí Bowls

Cincinnati/Northern Kentucky International Airport (CVG) celebrated the grand opening of its latest concession, an outpost of the popular SAMBAZON Açaí Bowls. The health-conscious eatery — which offers a wide variety of freshly-prepared açaí bowls, smoothies and...

MSP Terminal 1 Project Ahead of Schedule

MSP Terminal 1 Project Ahead of Schedule

The Metropolitan Airports Commission (MAC) and Delta Air Lines are completing work ahead of schedule on their project to renovate Minneapolis-St. Paul International Airport (MSP)’s Terminal 1. The $242-million Airport Modernization Program, helmed by the MAC and...

New Delta One Lounge To Open At LAX

New Delta One Lounge To Open At LAX

Delta has released a sneak peak at its latest Delta One Lounge, set to open at Los Angeles International Airport (LAX) on October 10. Located in Terminal 3 adjacent to the Delta Sky Club, the 200-seat lounge offers Delta One passengers an exclusive lounge space to...

IAH Announces D-West Pier Opening Date

IAH Announces D-West Pier Opening Date

George Bush Intercontinental Airport (IAH) has announced the opening date of its new Terminal D-West Pier. The D-West Pier, an IAH expansion project adding 160,000 square feet to the airport’s Terminal D,  will open to the public on October 22. The D-West Pier...

MKE Extends HMSHost Lease

MKE Extends HMSHost Lease

Milwaukee Mitchell International Airport (MKE) has extended HMSHost by Avolta lease by two years. The concessionaire will now continue to operate its MKE concepts through 2031. During its tenure at MKE, HMSHost has opened a wide variety of concessions concepts, from...

OAK-SFO Battle Heats Up

OAK-SFO Battle Heats Up

The naming controversy underway between San Francisco International Airport (SFO) and what is now being called the San Francisco Bay Oakland International Airport (OAK) escalated further this week when OAK owner The Port of Oakland filed its opposition papers...

ReachTV Premieres Cooking Series

ReachTV Premieres Cooking Series

ReachTV has partnered with Chef Lorena Garcia to debut a new original cooking series. Stand & Stir with Chef Lorena Garcia, which will air on ReachTV’s network of 2,400 airport gates, 750 airport venues and 500,000 hotel rooms, will feature the Venezuelan-born...

GSP Opens Soccer-Themed Pub

GSP Opens Soccer-Themed Pub

Greenville Spartanburg International Airport (GSP) has rebranded its Thomas Creek Grille to reflect the popularity of its local professional soccer team, the Greenville Triumph. The Triumph Taproom, operated by Metz Culinary Management, features an updated menu of pub...

AUS Celebrates Key Construction Milestone

AUS Celebrates Key Construction Milestone

Austin-Bergstrom International Airport (AUS) celebrated the completion of the structural steel installation for its Journey with AUS West Infill project. The project, which broke ground in April and is slated to open in 2026, will expand the airport’s Barbra Jordan...

Avolta Launches Loyalty Program

Avolta Launches Loyalty Program

Avolta has announced the launch of its new traveler loyalty program, Club Avolta. The program, which is being rolled out across Avolta-operated retailers in 73 countries, offers participating travelers exclusive member pricing, members-only offers, experiences,...

MAGAZINE

Airport Experience News Magazine | Post-Conference Issue 2024

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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