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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
CVG Opens SAMBAZON Açaà Bowls
Cincinnati/Northern Kentucky International Airport (CVG) celebrated the grand opening of its latest concession, an outpost of the popular SAMBAZON Açaà Bowls. The health-conscious eatery — which offers a wide variety of freshly-prepared açaà bowls, smoothies and...
MSP Terminal 1 Project Ahead of Schedule
The Metropolitan Airports Commission (MAC) and Delta Air Lines are completing work ahead of schedule on their project to renovate Minneapolis-St. Paul International Airport (MSP)’s Terminal 1. The $242-million Airport Modernization Program, helmed by the MAC and...
New Delta One Lounge To Open At LAX
Delta has released a sneak peak at its latest Delta One Lounge, set to open at Los Angeles International Airport (LAX) on October 10. Located in Terminal 3 adjacent to the Delta Sky Club, the 200-seat lounge offers Delta One passengers an exclusive lounge space to...
IAH Announces D-West Pier Opening Date
George Bush Intercontinental Airport (IAH) has announced the opening date of its new Terminal D-West Pier. The D-West Pier, an IAH expansion project adding 160,000 square feet to the airport’s Terminal D, will open to the public on October 22. The D-West Pier...
MKE Extends HMSHost Lease
Milwaukee Mitchell International Airport (MKE) has extended HMSHost by Avolta lease by two years. The concessionaire will now continue to operate its MKE concepts through 2031. During its tenure at MKE, HMSHost has opened a wide variety of concessions concepts, from...
OAK-SFO Battle Heats Up
The naming controversy underway between San Francisco International Airport (SFO) and what is now being called the San Francisco Bay Oakland International Airport (OAK) escalated further this week when OAK owner The Port of Oakland filed its opposition papers...
ReachTV Premieres Cooking Series
ReachTV has partnered with Chef Lorena Garcia to debut a new original cooking series. Stand & Stir with Chef Lorena Garcia, which will air on ReachTV’s network of 2,400 airport gates, 750 airport venues and 500,000 hotel rooms, will feature the Venezuelan-born...
GSP Opens Soccer-Themed Pub
Greenville Spartanburg International Airport (GSP) has rebranded its Thomas Creek Grille to reflect the popularity of its local professional soccer team, the Greenville Triumph. The Triumph Taproom, operated by Metz Culinary Management, features an updated menu of pub...
AUS Celebrates Key Construction Milestone
Austin-Bergstrom International Airport (AUS) celebrated the completion of the structural steel installation for its Journey with AUS West Infill project. The project, which broke ground in April and is slated to open in 2026, will expand the airport’s Barbra Jordan...
Avolta Launches Loyalty Program
Avolta has announced the launch of its new traveler loyalty program, Club Avolta. The program, which is being rolled out across Avolta-operated retailers in 73 countries, offers participating travelers exclusive member pricing, members-only offers, experiences,...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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