Latest News
AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
ACI And TSA Ink Deal To Boost Security
Airports Council International - World, Airports Council International - North America and the U.S. Transportation Security Administration have signed a memorandum of understanding to enhance the development of secure and efficient aviation security operations...
Plum Market Signals Airport Expansion
Plum Market, the Michigan-based organic and locally sourced food retailer, this month signaled its further expansion into airports by create the Plum Market airport division. The company said it will seek to be a prime vendor in pursuing opportunities with Airport...
LAX Breaks Ground On MSC South
Los Angeles World Airports (LAWA) executives and staff and members of the design and construction team this week broke ground on the new 150,000 square foot Midfield Satellite Concourse (MSC) South at Los Angeles International Airport (LAX) . The MSC South is an...
DEN Airport Employees Get EcoPass Access
Nearly 3,000 people who work at restaurants, shops and kiosks at Denver International Airport now have access to cheaper or subsidized transit passes under an EcoPass deal that received formal approval Monday from city leaders. Some concessionaires who operate...
ACI & World Economic Forum Launch Decarbonization Initiative
Airports Council International-World (ACI-World) and the World Economic Forum jointly launched the Airports of Tomorrow initiative aimed at accelerating the decarbonization of the aviation industry. Airports of Tomorrow will bring public and private stakeholders...
MarketPlace PHL Adds SodaStream Professional
SodaStream Professional, a fully-customizable carbonated beverage dispenser, has officially launched at Terminals D and E at Philadelphia International Airport. SodaStream Professional offers users water with a variety of unsweetened flavor, carbonation and...
Kirchhoff Joins luis vidal + architects
Andrew Kirchhoff has been named luis vidal + architects’ principal & airports leader-North America, tasked with leading airport planning and design projects, and serving as client relationship executive. Prior to joining luis vidal + architects, Kirchhoff served...
PANYNJ Inks Deal For JFK Ground Transportation
The Port Authority of New York and New Jersey (PANYNJ) has signed a $1.24 billion contract to design and build John F. Kennedy International Airport (JFK)’s new streamlined roadways, ground transportation center and supporting infrastructure. The contract with...
Sambazon Opens At CLT
Sambazon Açaà Bowls has opened in Concourse D at Charlotte Douglas International Airport. The location is operated by HMSHost. Sambazon's quick-service Açaà Bowls target health-conscious travelers. The brand’s signature front counter displays an abundance of fresh...
Escape Lounge Opens At SYR
CAVU has opened a 2,800-square-foot Escape Lounge at Syracuse Hancock International Airport The lounge is located on the 2nd-floor near Concourse A. The lounge offers unlimited, fresh, and locally sourced food options, and a full bar and coffee service. Other...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
VIDEO
PODCASTS
Subscribe!
Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!