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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Areas Become Larges Commercial Operator At Malaga
Areas has been awarded 11 shops and restaurants at Malaga, making it the largest commercial operator at the airport. Revenues during the five-year contract are expected to be €55M ($80.8M) and 60 jobs are expected to be created. As part of the line-up, the first...
Pinkberry Offers Sweet Treats At LAXPinkberry Offers Sweet Treats At LAX
The first airport location of Pinkberry is cooling things off at Los Angeles International (LAX). "HMSHost [Corp.] brings another innovative concept to our growing selection of unique dining options at LAX," says Gina Marie Lindsey, executive director if Los Angeles...
PANYNJ Director DeCota Passes Away At 52
William R. DeCota, aviation director at the Port Authority of New York and New Jersey, died Friday at the age of 52.DeCota, 52, was named the Port Authority's aviation director in December 1999. He had first joined the agency as a financial analyst in 1982.In a...
Ale Flint Becomes Acting Aviation Director At Oakland International
Port of Oakland Executive Director Omar R. Benjamin has named Deborah Ale Flint the acting aviation director for Oakland International (OAK). "We are very fortunate to have Deborah Ale Flint as Oakland International Airport's acting aviation director," Benjamin says....
HDS Retail Golf Tourney Brings In $12,500 For Charity
More than 200 golfers helped raise $12,500 for Make-A-Wish Canada as part of HDS Retail North America's 10th annual Charity Golf Classic last month at the Club at Bond Head in Canada. Golfers included vendors, business partners and staff took part in the event,...
Tampa International CEO Receives Patriot Award
Louis E. Miller, CEO of Tampa International (TPA), has been honored with the Patriot Award in recognition of his support of the airport's employees who serve in the Florida National Guard and Reserve. The Florida Committee for Employer Support of the Guard and...
JAA Creates Panel To Study Security Costs
The Jacksonville Aviation Authority has formed a Security Committee to evaluate security costs and efficiency at Jacksonville International (JAX). JAA Chair Ronald Weaver and board members Chester Aikens and Ernie Isaac will explore whether it is financially...
DFW Passengers Now Have New Tracking Tool
Dallas/Fort Worth International (DFW) and Sabre Travel Studios are trying to make it easier for passengers to get travel information via their mobile phones. TripCase, a smartphone application developed by Sabre Travel Studios and available for iPhone and...
BNA’s Arts At The Airport Program Opens New Rotation
The fall installment of Flying Solo, Nashville International's (BNA) Arts at the Airport exhibition program, landed at the airport Sept. 6 and will depart Nov. 29. "We are pleased to have such a great assortment of visual art on display at Nashville...
InMotion, Wireless Giant To Develop, Operate BlackBerry Stores
InMotion Entertainment and Wireless Giant have teamed up to develop and operate additional BlackBerry® from Wireless Giant® retail stores. The stores will exclusively sell BlackBerry products and services, including smartphones from multiple wireless service...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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