Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

Cleveland Airport System Names New CFO

Valerie J. Harry has been named chief financial officer for the city of Cleveland's Department of Port Control. In her new role, she will oversee the department's accounting, auditing, budgeting and other financial matters for Cleveland-Hopkins International (CLE) and...

Ayala’s Concession Group Opens Store At LAS

Tags Evolution, the flagship store for Ayala's Concession Group, has opened at McCarran International (LAS). The store offers women's fashion including items such as crystal jewelry, sunglasses, accessories and handbags. All products have a color-coded pricing system...

Pink’s Hot Dogs To Bring Local Flavor To LAX

Pink's Hot Dogs will be arriving at Los Angeles International (LAX) later this year, due to an agreement between Los Angeles World Airports and Delaware North Companies Travel Hospitality Services. "LAX is delighted to add this legendary Hollywood eatery to the dining...

JAX Quiet Room Gives Troops A Place To Rest

Troops who have a layover or overnight delays at Jacksonville International (JAX) have a new place to rest. A 500 sq. ft. quiet room was dedicated to the United Service Organization on Aug. 6, featuring nine recliners, tables and lamps; pillows, and blankets. Alarm...

BAA Cleveland Opens 3 New Dining Options At Airport

Three new food and beverage concepts have opened at Cleveland-Hopkins International (CLE) as part of BAA Cleveland's transformation of the airport's concessions program. Bananas® Smoothies & Frozen Yogurt offers fruit smoothies, frozen yogurt and a variety of...

ARN Campaign Highlights Importance Of Airports

Airport Revenue News has initiated its annual monthly campaign to promote the importance of airports as a vital component of the global economy. In its September issue, the magazine covers critical issues facing airports during a difficult economic period and provides...

Small Canvases Show Visual Interpretations Of Words At ATL

More than 1,000 canvases are displayed in glass frames throughout the Atrium at Hartsfield-Jackson Atlanta International as part of "The Canvas Project, Volume 2: Encyclopedia Edition." The exhibit is a result of the airport's art program and the Art House Gallery...

FDOT Honors MIA As Commercial Service Airport Of Year

The Florida Department of Transportation has named Miami International (MIA) its commercial service airport of the year. FDOT said the airport is being honored for turning the Capital Improvement Program around, finishing its South Terminal and getting the North...

High-End Retailers Struggling Today, Waiting For Tomorrow’s Recovery

The Wall Street Journal in 2005 published a story illustrating the movement toward adding high-end retail in U.S. airports. The paper profiled a number of locations that were following the lead of their European counterparts by dipping their collective toes in the...

PANYNJ Awards 7 Stores To Hudson, Branded Works At Newark

Hudson Group, along with joint venture partner Branded Works Inc., has been awarded contracts to operate six newsstands in Terminal B and a new bookstore in Terminal A at Newark Liberty International (EWR). Six Hudson News stores, totaling 6,000 sq. ft. of retail...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!