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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.
Research Firm Examines Summer Travel Surge
A summer surge of international travelers is underway, with Allianz Partners projecting a 55% increase in the number of Americans traveling to Europe, with Italian destinations at the top of the list of European destinations. Research firm Destination Analysts team...
MDW Announces Concessions Expansion
Chicago’s Midway International Airport (MDW), with concessions developer Vantage Airport Group, is undergoing a series of concessions upgrades featuring a mix of new and existing brands with diverse ownership teams. The concessions expansion is part of the Midway...
Stantec Names Gulf Region Transportation Lead
Design and engineering firm Stantec has hired Paula Gartner to lead its transportation business in the Gulf Coast region. Gartner brings more than 30 years of engineering consulting experience to the role. She will be responsible for managing and growing Stantec’s...
HMSHost Opens Mauka Market at HNL
HMSHost has opened its newest restaurant concept, Mauka Market, in the new concourse at Daniel K. Inouye International Airport (HNL). The restaurant will provide passengers with Hawaiian inspired cuisine and homegrown retail products. The 92-seat Mauka Market - named...
OHM Names BBQ Championship Winner
OHM Concession Group (OHM) will welcome a new executive pitmaster next year to its Kansas City BBQ Experience restaurant at Kansas City International Airport (MCI), the result of a contest held in early June for the position. In its second year, the contest pitted 45...
Lo Joins AMAC In Membership Role
The Airport Minority Advisory Council has named Ramon Lo as its director of membership and industry engagement, responsible for developing AMAC’s membership and deepening AMAC’s impact on the aviation industry and the association’s core mission. In his new role, Lo...
Purebread Bakery Opens at YVR
Local favorite Purebread Bakery has opened a location at Vancouver International Airport (YVR), providing travelers with freshly baked goods. The YVR location, Purebread’s seventh overall, is located near the YVR international food court on Departures Level 3 and...
Bambuza Expands Team At SEA
Portland-based Bambuza Hospitality Group (BHG) has added Jeremy Cook and Danny Huynh to its team to help lead the company’s expanding operations at Seattle-Tacoma International Airport (SEA). Cook is director of operations while Huynh will serve as assistant director...
Half Moon Empanadas Opens at DEN
Half Moon Empanadas has expanded its airport presence with a new location at Denver International Airport (DEN). Miami-based Half-Moon Empanadas has been serving artisanal empanadas since 2008, offering flavors such as spicy beef, dulce de leche and many more. The new...
SFO Experiential Series Celebrates Diversity
San Francisco International Airport’s (SFO) latest activation in its “SFO Celebrates” experiential series will bring the sights and sounds of San Francisco’s annual Pride celebration to airport travelers, complete with live entertainment in Harvey Milk Terminal 1...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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