Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

UCG Associates, Unison-Maximus Become Unison Consulting

UCG Associates Inc. has acquired all of the outstanding capital stock of Unison-Maximus Inc. The combined company will be called Unison Consulting Inc. and will be privately held. The combined company, which will be one of the largest minority business enterprises...

Philadelphia MarketPlace Marks 10 Years

The Philadelphia MarketPlace at Philadelphia International (PHL) is celebrating 10 years of serving passengers. Merchants will be recognized during a cocktail reception June 4 at the Airport Marriott; those who have been with the Food & Shops group for the full...

Country Music Star Lands Exhibit At BNA

Marty Stuart is bringing his photographic chronicle of personal inspiration to Nashville International (BNA) as part of the Arts at the Airport program. The latest installment of the country music star's work, Marty Stuart's American Odyssey, will debut June 2 at BNA....

Vino Volo Raises A Glass At PHL

Vino Volo has opened a wine-tasting room in the B/C Connector of Philadelphia International (PHL). At the post-security location, travelers can relax in the combination of wine lounge, restaurant and tasting bar, or they can sit in the adjacent "patio"-style seating....

HMSHost Opens Eateries At 2 Airports

HMSHost Corp. is offering up new dining options at Ottawa International (YOW) and Portland International (PDX). D'Arcy McGee's, which can be found on Level 2 past security at YOW, is the first airport location for Prime Pubs, a chain of authentic Irish pubs, and a...

SAN Welcomes Local Artist

The San Diego County Regional Airport Authority has hosted a reception to feature local artist Mark Richmond. Richmond will display his art in the Commuter Terminal through July as part of the Airport Art Cultural Exhibits Program. In addition, his first public art...

Study: PHL Ranks Among Highest For Customer Satisfaction

According to a top research company, Philadelphia International (PHL) is among domestic airports with the highest customer satisfaction. In the  J.D. Power and Associates' 2008 North America Airport Satisfaction Study  released May 20, the airport had an...

CIT Group Provided $295M To Advent International For Acquisition

CIT Group Inc. has announced it provided $295M in senior secured financing to Advent International to support its control investment in Hudson Group. "This financing allowed Advent International to acquire a controlling interest in the premier airport retailer in...

Air Midwest Cancels Operations

Air Midwest Inc. has announced it will cease all of its operations. The news comes after the Jan. 15 announcement by its parent company, Mesa Air Group Inc., that all operations will be discontinued. Among the services that will be stopped are those provided under the...

Huntsville International Opens New Concessions Area

A new concessions area has opened at Huntsville International (HSV). AirHost Inc., based in Memphis, Tenn., and the airport now have a Gevalia Coffee, McAlister's Deli, Breyer's Ice Cream, Arrezzio Italian-style pizza and an upscale pub with grab-and-go food and...

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In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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