Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

European Commission OKs Autogrill’s Acquisition Of World Duty Free

By MARTIN MOODIEThe European Commission yesterday announced it had cleared the acquisition by Autogrill of 100% of World Duty Free Europe Ltd. from BAA Ltd. as compatible with EU antitrust law. The commission said it had concluded that the transaction "would not...

Delaware North Named Employer Of Year By WOW

Work Options for Women has given its Employer of the Year award to Delaware North Companies Travel Hospitality Services at Denver International (DEN). The company accepted the award at a May 12 ceremony. The nonprofit organization focuses on helping low-income women...

$1.1B Capital Program Slated For YEG

Albert Capital Finance Authority and Edmonton Airports have reached an agreement to finance a $1.1B capital program at Edmonton International (YEG). The Alberta Capital Finance Authority Act created the ACFA in 1956 to provide flexible funding for capital projects to...

SSP’s YamYamToGo Newest Asian Concept At Luton

SSP has brought a new twist on Asian cuisine to London Luton.  YamYamToGo, which can be found before security, features Chinese, Indonesian and Thai classics; none of the dishes are deep fat fried. Consumers choose their main dish, which comes with rice or...

ARINC Partners With Gate Gourmet

ARINC Inc. and Gate Gourmet have announced a partnership to market on-board sales programs to airlines and passenger rail systems. Gate Gourmet, which specializes in airline catering and onboard retail management, will offer ARINC's SkyBuy sales technology; in turn,...

Sheraton To Be Built At YAZ

The Halifax International Airport Authority has signed a letter of intent with New Castle Hotels LLC and Southwest Properties Ltd. to design, build and manage a full-service Sheraton Hotel at Halifax International (YAZ). "We are delighted to be working with New Castle...

Contract Extension In Works Between STL, HMSHost

Lambert-St. Louis International (STL) is getting a restaurant makeover. The $16M plan will offer more upscale and local food choices, more seats and better services, and is part of a seven-year, 11-month contract extension with HMSHost Corp. It awaits final approval...

Citi, Vancouver Airport Authority Team Up

The Vancouver Airport Authority and Citi Infrastructure Investors will pursue the sourcing, funding and maximization of potential airport opportunities via YVR Airport Services Ltd. CII also will acquire 50% of YVRAS shares; in exchange, YVRAS will become CII's...

Chicago Mayor Names Commissioner Of Department of Aviation

Richard Rodriguez has been named commissioner of Chicago's Department of Aviation. The appointment by Mayor Richard Daley comes after previous Commissioner Nuria Fernandez's resignation April 16. Rodriguez, 37, has served on Daley's Cabinet as head of the Building...

ACI-NA Welcomes 4 New Team Members

Four staff members have joined Airports Council International-North America. On the Government Affairs team, Rachel Wanner and Annie Russo have been named directors, and Channon Hanna is associate director. Deirdre Clemmons has joined the organization as director of...

MAGAZINE

No results found.

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

Subscribe!

Airport Experience® News offers comprehensive memberships, allowing you to personalize your level of engagement and support with AX’s growing network of news, content and events with ease. Memberships offer the flexibility to explore the resources that matter to your business the most, all rolled into just one convenient purchase each year. Join the AX community today!