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HDS Retail Announces Two New Locations

HDS Retail North America has announced it has won two new retail locations at John F. Kennedy International Airport’s (JFK) Delta Airlines Terminal 3. In partnership with Newburns Management Group, HDS will introduce to JFK the VIRGIN Books & Entertainment and Fruits & Passion store concepts. The Virgin store will…

Potential partners on board with JetBlue RFP vision

By Andrew Tellijohn JetBlue Airways Corp.’s efforts to fill the new 635,000 square foot passenger terminal it will operate at John F. Kennedy International (JFK) with food, beverage and retail have won accolades from the companies that hope to compete for that business. About 200 master developers, branded franchises, concessionaires…

Napping stations now at SFO

…an efficient nap by inundating the customer – seated in the pod wearing headphones – with soothing sounds meant to guide the person to sleep, according to the article. The company is also looking at other busy airports, including John F. Kennedy International (JFK), Los Angeles International (LAX), Hartsfield-Jackson International…

PANYNJ invests heavily in customer service

…AirTrain JFK and AirTrain Newark stations, and expansion of signage. PANYNJ has also created a cell-phone parking lot at JFK where patrons can park legally for free while waiting to pick up arriving passengers, and has expanded the Port Authority Customer Care Training program for airport employees. The authority has…

ARN News Flash | 5.18.07

…has completed its RFP for retail & food service in Terminal 5 at John F. Kennedy International (JFK) and will issue the document next Wednesday, May 23, 2007, according to Raymond Smyth, supervisor of concessions for jetBlue. All interested parties that have inquired about the opportunities will be contacted via…