Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here. 

JFK T6 Celebrates Construction Milestone

JFK T6 Celebrates Construction Milestone

New York State Governor Kathy Hochul, the Port Authority of New York and New Jersey (PANYNJ) and John F. Kennedy International Airport (JFK) T6 consortium JFK Millennium Partners celebrated the installation of the final piece of structural steel in the first phase of...

RSW Begins Phase Two Expansion

RSW Begins Phase Two Expansion

The Lee County Port Authority has begun Phase 2 of Southwest Florida International Airport (RSW)’s Terminal Expansion project. The $1 billion project, part of the airport’s Master Plan Update, will add a new ticketing lobby and baggage claim area; add a new TSA...

OAK Launches 3D Route Map

OAK Launches 3D Route Map

San Francisco Bay Oakland International Airport (OAK) has launched a new digital navigation tool, WhereWeFly. The platform, built by 3D mapping firm FlightPath3D and available through OAK’s website, allows travelers to access a 3D route map of OAK itineraries along...

GRR Opens Sensory Room

GRR Opens Sensory Room

Gerald R. Ford International Airport (GRR) has opened a new space designed to support travelers with sensory sensitivities. GRR’s Sensory Room was created in partnership with nonprofit Disability Advocates of Kent County and HKS, Inc. architects and was built by...

Protein Bar & Kitchen Opens Multiple Airport Locations

Protein Bar & Kitchen Opens Multiple Airport Locations

Health-focused, fast-casual brand Protein Bar & Kitchen has recently opened new outposts at Salt Lake City International Airport (SLC), operated by OHM concessions group; Chicago O’Hare International Airport (ORD), operated in partnership with ACDBE-owned BT...

JFK Will Install Ground Transport EV Charging Stations

JFK Will Install Ground Transport EV Charging Stations

The Port Authority of New York & New Jersey (PANYNJ), New York Power Authority (NYPA) and the New York State Department of Environmental Conservation (NYSDEC) announced the installation of eight electric charging stations for ground support equipment and 16 Delta...

JFKIAT Invests In Renewable Energy Certificates

JFKIAT Invests In Renewable Energy Certificates

John F. Kennedy International Airport (JFK) Terminal 4 operator JFKIAT has announced an investment in Green-e® certified Renewable Energy Certificates (RECs) as part of its commitment to reducing emissions and reaching net-zero carbon by 2050. The certificates verify...

Airport Dimensions Opens New Lounge At MDW

Airport Dimensions Opens New Lounge At MDW

Chicago Mayor Brandon Johnson, the Chicago Department of Aviation (CDA), lounge operator Airport Dimensions, Hyde Park Hospitality and the concessionaires of the Midway Partnership joined to celebrate the opening of Chicago Midway International Airport (MDW)’s first...

Mullaney Appointed President Of Duty Free Holdings

Mullaney Appointed President Of Duty Free Holdings

Travel retailer Duty Free Holdings LLC has appointed luxury fashion executive James Mullaney as its next president. Mullaney will lead Duty Free Holdings’ expansion efforts to launch new locations of the company’s Executive Retail shops and La Boutique stores...

Simone Biles To Open Restaurant at IAH

Simone Biles To Open Restaurant at IAH

Houston native and record-setting Olympic Gold medalist Simone Biles will open a new, gold medal-themed restaurant at George Bush Intercontinental Airport (IAH). Biles, in collaboration with ACDBE concessionaire The Playmakers Group, will develop Taste of Gold, a...

MAGAZINE

Airport Experience News Magazine | Conference Issue 2024

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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