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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
JFK T6 Celebrates Construction Milestone
New York State Governor Kathy Hochul, the Port Authority of New York and New Jersey (PANYNJ) and John F. Kennedy International Airport (JFK) T6 consortium JFK Millennium Partners celebrated the installation of the final piece of structural steel in the first phase of...
RSW Begins Phase Two Expansion
The Lee County Port Authority has begun Phase 2 of Southwest Florida International Airport (RSW)’s Terminal Expansion project. The $1 billion project, part of the airport’s Master Plan Update, will add a new ticketing lobby and baggage claim area; add a new TSA...
OAK Launches 3D Route Map
San Francisco Bay Oakland International Airport (OAK) has launched a new digital navigation tool, WhereWeFly. The platform, built by 3D mapping firm FlightPath3D and available through OAK’s website, allows travelers to access a 3D route map of OAK itineraries along...
GRR Opens Sensory Room
Gerald R. Ford International Airport (GRR) has opened a new space designed to support travelers with sensory sensitivities. GRR’s Sensory Room was created in partnership with nonprofit Disability Advocates of Kent County and HKS, Inc. architects and was built by...
Protein Bar & Kitchen Opens Multiple Airport Locations
Health-focused, fast-casual brand Protein Bar & Kitchen has recently opened new outposts at Salt Lake City International Airport (SLC), operated by OHM concessions group; Chicago O’Hare International Airport (ORD), operated in partnership with ACDBE-owned BT...
JFK Will Install Ground Transport EV Charging Stations
The Port Authority of New York & New Jersey (PANYNJ), New York Power Authority (NYPA) and the New York State Department of Environmental Conservation (NYSDEC) announced the installation of eight electric charging stations for ground support equipment and 16 Delta...
JFKIAT Invests In Renewable Energy Certificates
John F. Kennedy International Airport (JFK) Terminal 4 operator JFKIAT has announced an investment in Green-e® certified Renewable Energy Certificates (RECs) as part of its commitment to reducing emissions and reaching net-zero carbon by 2050. The certificates verify...
Airport Dimensions Opens New Lounge At MDW
Chicago Mayor Brandon Johnson, the Chicago Department of Aviation (CDA), lounge operator Airport Dimensions, Hyde Park Hospitality and the concessionaires of the Midway Partnership joined to celebrate the opening of Chicago Midway International Airport (MDW)’s first...
Mullaney Appointed President Of Duty Free Holdings
Travel retailer Duty Free Holdings LLC has appointed luxury fashion executive James Mullaney as its next president. Mullaney will lead Duty Free Holdings’ expansion efforts to launch new locations of the company’s Executive Retail shops and La Boutique stores...
Simone Biles To Open Restaurant at IAH
Houston native and record-setting Olympic Gold medalist Simone Biles will open a new, gold medal-themed restaurant at George Bush Intercontinental Airport (IAH). Biles, in collaboration with ACDBE concessionaire The Playmakers Group, will develop Taste of Gold, a...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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