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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Ferrovial Airports Names Head of Asset Management
Ferrovial Airports has named Jeff Drucker as its new head of asset management, responsible for assisting in the development, construction, and operation of the New Terminal One project at John Kennedy International Airport (JFK). Drucker brings 15 years of experience...
YLW Gets Funding For New Terminal
The Kelowna City Council has approved funding for a new C$90 million (US$65 million) terminal at Kelowna International Airport (YLW). Phase 1 of the expansion will add approximately 5,590 square meters of new space to the terminal building and 1,200 square meters of...
JFKIAT Seeks Duty Free Retail Partner
JFK International Air Terminal, the operator of Terminal 4 at John F. Kennedy International Airport, is transforming and expanding the terminal, and as part of the initiative its commercial offerings are being reimaged. As part of the transformation, JFKIAT is...
Hyde Park To Open Chick-fil-A At ORD
Hyde Park Hospitality and ACDBE partner Phillips Concessions will bring a Chick-fil-A restaurant to O’Hare International Airport (ORD) the first location for the famed chicken chain in the Chicago airport. Expected to open later in 2023 in the airport’s revamped...
MRG Opens New Stores At DCA
Marshall Retail Group has opened two new stores at Ronald Reagan Washington National Airport (DCA): DC Originals and WHSmith. Located in DCA Concourse E, DC Originals offers travelers a wide variety of products from beloved local vendors and well-known brands,...
SAT Selects Corgan and Lake|Flato for New Terminal Design
The San Antonio International Airport (SAT) has selected national firm Corgan Associates and local company Lake|Flato, to serve as the master architect team for SAT’s Terminal Development Program. The San Antonio City Council approved the $30 million master architect...
Fraport Touts Solution ZERO At BWI
Fraport Maryland is partnering with Mahoney Environmental and Baltimore Washington International Thurgood Marshall Airport, (BWI) on Solution ZERO,, a zero waste, zero cost initiative to collect cooking oil at the airport for conversion into sustainable jet fuel and...
PIT Unveils Terminal Bridge Design
Pittsburgh International Airport (PIT) unveiled designs for the next stage of its $1.4 billion airport renovation that features a dynamic bridge connecting the new landside terminal, now under construction, to the existing airside center core. The new bridge, inspired...
DEN To Host Concessions Outreach Events
Denver International Airport (DEN) will host a series of outreach events for businesses interested in learning more about the more than 20 retail and restaurant opportunities that will be rolled out at the airport within the next year. Among the planned events, set to...
ACI-World, CANSO Partner on Capacity Enhancement
Airports Council International (ACI) World and the Civil Air Navigation Services Organization (CANSO) are partnering to develop the Airport System Capacity Enhancement (ASCE) to boost airport capacity and air travel demand. Capacity enhancement is one of the core...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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