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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
SSP America Announces New Biz Dev Hires
SSP America, a division of SSP Group, has welcomed three industry veterans into its executive ranks. Â Paul Brown serves as senior director of brands and concepts, while Jen Juul is the senior director of business development and strategic communications and Dawn...
FAT Expansion Pushes Forward
The Fresno City Council has approved a $126,866,863 contract to Q&D Construction for the terminal expansion project at Fresno Yosemite International Airport (FAT) that will include a new Concourse B, expanded security checkpoints, a new international arrivals...
Jackmont Seals Starbucks Deal
Jackmont Hospitality has signed a strategic partnership deal with Starbucks, giving the concessionaire the ability to open new Starbucks airport locations. The company said conversations are currently under way to begin new store planning. The new partnership will...
Gameway Adds Biz Dev Director
Expanding its leadership team, Gameway has named Geena Martin as director of business development and strategic partnerships. Martin will be responsible for driving growth through new business development initiatives focused specifically on building strategic...
PHX to Host Business Summit
The City of Phoenix Aviation Department will host a virtual event next month to give interested businesses the opportunity to learn, network, and understand the tools available for doing business with Phoenix Sky Harbor International (PHX), Deer Valley (DVT), and...
ACI-World Predicts Air Travel Upsurge
Airports Council International (ACI) World published its latest quarterly airport traffic outlook showing an upsurge in air travel demand across many markets but noted global passenger traffic still finished 2022 at 6.5 billion passengers, 72 percent of 2019 levels....
MEM Adds 3D Online Map
Memphis International Airport (MEM) has a launched a new, interactive 3D map feature from software firm WhereWeFly. The map, on the airport website, allows passengers to view routes and explore destinations through short video reels. WhereWeFly is mobile friendly and...
Summer House Opens At MCO
Delaware North and joint-venture partners Superior Hospitality and Sweet Mango Hospitality have opened Summer House Santa Monica in the all-new Terminal C at Orlando International Airport (MCO). The opening is the final piece of the company’s six-outlet foodservice...
MCO Adds Execs, Hires Management Firm
The Greater Orlando Aviation Authority (GOAA) Board approved hiring a consulting firm, Jacobs Project Management, to provide executive program management and oversight services for Orlando International Airport’s (MCO) recently opened Terminal C. In its new role,...
SAT Unveils New Terminal Design
San Antonio International Airport (SAT) has unveiled the latest 3-D design for its new terminal that will prove a reimagined passenger experience and sense of place when completed in 2028. The San Antonio Airport System (SAAS) is working with international...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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