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AX Awards Nominations Now Open!
AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here.Â
Metz In Concessions Deal at MLB
Metz Culinary Management (Metz) has partnered with the Melbourne Orlando International Airport (MLB) to create, design, build and manage an upscale dining and gift concessions program at the airport. The project represents a significant investment for the airport,...
Turley and Stoycos Join MWAA
The Metropolitan Washington Airports Authority, operators of Dulles International (IAD) and Reagan National (DCA) airports, has named Charles Turley as vice president for audit and Stephen Stoycos as the new vice president for real estate. In his new role, Turley will...
XWELL Expands CDC Work
XWELL and partner Ginkgo Bioworks have expanded their support for the Centers for Disease Control and Prevention’s (CDC’s) traveler-based genomic surveillance program to include a pilot study monitoring influenza viruses, in addition to SARS-CoV-2. The partners...
Samms Joins LAWA
Los Angeles World Airports (LAWA) announced that Harold Samms III has been named its new deputy executive director of the Landside Access Modernization Program (LAMP) Performance at Los Angeles International (LAX) and Van Nuys airports. Samms brings a wealth of...
ORD Adds Travel Plaza
The Chicago Department of Aviation (CDA) and developer Petroleum Marketing Group (PMG) have opened the Chicago Travel Plaza on the property of O’Hare International Airport (ORD). The plaza, located on a two-acre site, is home to a fueling station and convenience...
Gill Joins Conrac Solutions
Seattle-based consolidated rent-a-car facility developer, operator and financier Conrac Solutions has named James Gill as its new chief financial and administrative officer. In his new role, Gill will manage operational functions including finance, human resources,...
ACI-NA Announces Leadership Additions
Airports Council International – North America (ACI-NA), today announced new leaders to the ACI-NA Board of Directors, the U.S. Policy Council, the Canadian Policy Council, and the World Business Partners/Associates Board of Directors, including Elected board members...
HMSHost Moves To Biodegradable Straws
HMSHost has introduced new PHA biodegradable straws from BIOLO in dining venues at U.S. airports across California, Washington, Texas, North Carolina, and Florida. The partnership with BIOLO, secured through HMSHost’s packaging partner Baer & Associates, marks a...
Braxton Brewing To Open At CVG
Braxton Brewing Co. will open a taproom at Cincinnati/Northern Kentucky International Airport (CVG) this spring, allowing travelers will be able to enjoy the local favorite in a 1,500 square foot space. Braxton Brewing Co. has celebrated the Greater Cincinnati...
ACI-World Asks Regulators to Aid Airports
Airports Council International (ACI) World issued a new resolution, Restoring Economic Equilibrium, that urges governments to acknowledge the changed risk profile of airports due to the pandemic and to provide support to restore economic equilibrium for unrecovered...
MAGAZINE
In This Issue
Tech Helps Personalize The Traveler Journey
2024 Customer Service Issue
Airport Programs Build Customer Loyalty
2024 Customer Service Issue
Concessions Give Back With Charitable Focus
2024 Customer Service Issue
Robotic Coffee Options Fill Gap
2024 Customer Service Issue
JFK Millennium Partners’ Vision For JFK T6
2024 Customer Service Issue
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