Latest News

DFW Breaks Ground On New Terminal

Airport officials and project partners gathered to celebrate the official groundbreaking of Dallas Fort Worth International Airport (DFW)’s Terminal F project. The new terminal — the airport’s sixth and first new terminal since 2005 — is scheduled to open in 2027 and...

Piccolo To Retire From SRQ

Fredrick (Rick) Piccolo, president and CEO of Sarasota Bradenton International Airport (SRQ), will retire on June 30, 2025, and will continue to serve in an advisory role after that date for a further six months, the airport announced.  Piccolo has been leading SRQ...

Krauter Appointed Incoming CEO Of CVG

Lawrence J. Krauter, has been named incoming CEO of Cincinnati/Northern Kentucky International Airport (CVG), the airport board announced. He will succeed Candace McGraw, who is retiring after serving 15 years with the airport. Krauter will start at CVG effective...

Michael Stephens Named TPA CEO

The Hillsborough County Aviation Authority (HCAA) board of directors has voted to appoint Tampa International Airport (TPA) executive vice president and general counsel Michael Stephens as its next CEO, following current CEO Joe Lopano’s retirement. Stephens, who has...

DSM Appoints Mulcahy As Executive Director

The Des Moines Airport Authority Board of Directors has voted to appoint Brian Mulcahy as the next executive director of the Authority, overseeing Des Moines International Airport (DSM). Mulcahy, who joined the Authority in 2011 and currently serves as assistant...

AX Awards Nominations Now Open!

AXN is seeking nominations for its 2025 Airport Experience Awards. We’re looking for the most exciting and innovative concepts, the best operators and the most effective airport concessions teams. Check out the full list of awards categories and reviews the rules and instructions here. Remember, nominations are open to subscribers only, so if you haven’t yet subscribed, please do so here

PANYNJ, JFK NTO Begin Work On Solar Array

PANYNJ, JFK NTO Begin Work On Solar Array

John F. Kennedy International Airport (JFK)’s New Terminal One will soon feature the largest solar array of any airport terminal in the United States. The Port Authority of New York and New Jersey (PANYNJ) and the New Terminal One consortium announced the beginning of...

MAC Appoints New Director of Stakeholder Engagement

MAC Appoints New Director of Stakeholder Engagement

The Metropolitan Airports Commission (MAC) has appointed Michele Ross as its next director of stakeholder engagement. Ross, who began her role on September 16, will be responsible for leading MAC’s strategic engagement initiatives across its airport system, helping to...

PHL Celebrates Hispanic Heritage Month

PHL Celebrates Hispanic Heritage Month

Philadelphia International Airport (PHL)’s PHL Food & Shops will commemorate Hispanic Heritage Month with a wide array of events honoring Latinx culture and community. Celebrations will include traditional Panamanian dance performances; a salsa dance workshop; an...

ACI World Projects 10% Global Passenger Growth

ACI World Projects 10% Global Passenger Growth

The Airports Council International (ACI) World’s latest Annual World Airport Traffic Report and Bi-Annual traffic bulletins have projected global passenger traffic to grow 10% and reach 9.5 billion in 2024. The reports — which draw on data from 2023 through the first...

GRR Earns ACI-NA Carbon Accreditation

GRR Earns ACI-NA Carbon Accreditation

The Airports Council International’s Airport Carbon Accreditation (ACA) program has recognized Gerald R. Ford International Airport (GRR) with a Level 2 designation. GRR has earned a Level 2 accreditation for its work to reduce carbon emissions through initiatives...

ReachTV Launches Airport Weather Reports

ReachTV Launches Airport Weather Reports

Airport entertainment network ReachTV has partnered with The Weather Company to launch a new, hyperlocal airport weather forecast program. ReachTV and The Weather Company’s Weather Channel will provide customized, one minute travel forecasts informing passengers of...

Hudson, Plum Market Tapped For OMA Concessions

Hudson, Plum Market Tapped For OMA Concessions

The Omaha Airport Authority has approved 19 new concessions leases for the future terminal at Eppley Airfield. Hudson and Plum Market will each lead joint ventures that include Airport Concessions Disadvantaged Business Enterprise participation. In total, three...

OAK Earns New ACI-NA Carbon Accreditation

OAK Earns New ACI-NA Carbon Accreditation

The Airports Council International-North America (ACI-NA) has recognized San Francisco Bay Oakland International Airport (OAK) with a Level 3 designation in its Airport Carbon Accreditation (ACA) program. OAK, operated by the Port of Oakland, received the distinction...

Dave’s Hot Chicken To Open at LAS

Dave’s Hot Chicken To Open at LAS

A new Dave’s Hot Chicken location will open at Las Vegas Harry Reid International Airport (LAS). The national “Nashville style” hot chicken brand announced a signed agreement to develop a LAS location set to open in early 2025. The new outpost will be operated by...

CLT to Open Phase II Expansion

CLT to Open Phase II Expansion

Charlotte Douglas International Airport (CLT) will unveil the next phase of its Destination CLT project on September 17. The $241 million Phase II of the Concourse A Expansion, designed by Perkins+Will and C Design and constructed by joint venture JE Dunn and...

MAGAZINE

Airport Experience News Magazine | 20 Years of the AX Conference

In This Issue

 

Tech Helps Personalize The Traveler Journey

2024 Customer Service Issue

Airport Programs Build Customer Loyalty

2024 Customer Service Issue

Concessions Give Back With Charitable Focus

2024 Customer Service Issue

Robotic Coffee Options Fill Gap

2024 Customer Service Issue

JFK Millennium Partners’ Vision For JFK T6

2024 Customer Service Issue

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